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Head of IT Service Delivery/Head of IT Service

Job LocationLondon
EducationNot Mentioned
Salary55,000 - 59,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Head of IT/Head of IT Service Delivery - 6 MONTH FIXED TERM CONTRACTSalary: Up to £59,000 per annum (potential negotiation)Location: London (predominantly home working, with occasional office presence)Exciting opportunity join a national charity throughout the UK on an initial 6 month Fixed Term Contract.This role will involve heading up the IT Service Delivery team which sits within the Technology and Data Department, overseeing all business-as-usual IT Operations. The team is a mixture of first, second and third line support engineers, covering application,desktop, and infrastructure support, maintenance and upgrades. IT Service Delivery team sits within the Technology and Data Department, overseeing all business-as-usual IT Operations. The team is a mixture of first, second and third line support engineers,covering application, desktop, and infrastructure support, maintenance and upgrades.This role will lead the day-to-day running of all of core IT systems, including but not limited to the following:

  • Communications systems - email, the wide area network, internet
  • Key applications - Dynamics CRM, our Supporter CRM systems, Finance and HR Systems
  • Desktop infrastructure - desktops PCs, laptops, and mobiles devices.
  • To provide management and leadership of the team
  • To take a lead in project management within the team
  • To take overall responsibility for incident resolution within SLA
If this sounds like something of interest or you would like to find out more please apply below.Head of IT Service Delivery/Service Delivery Lead/Service Delivery/Head of IT Service/Head of IT/IT Service Manager/IT Service Delivery Manger/

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