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Hair Stylist / Colourist -German Speaking - Remote

Pertemps London
Job LocationLondon
EducationNot Mentioned
Salary£35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Deutsch sprechender Friseur / KoloristBilingual (English & German speaking) Hair Stylist / Colourist - £35,000 - RemoteThis is an excellent opportunity for an experienced and qualified Hair Stylist / Colourist to provide specialist support to customers from home!Hair colour company is seeking an experienced bilingual (English & German speaking) Hair Stylist / Colourist to support their customer services team.This a remote position working 40 hours per week – 9am to 6pm, Monday to Friday.The bilingual (English & German speaking) Hair Stylist / Colourist will use their colouring knowledge and excellent customer service skills on a daily basis to assess clients individual hair colour cases online and provide customer service via phone, emailand live chat. Duties include:

  • Providing hair colour consultations in German and English via phone, email and chat from your home office. This will include overseeing and creating hair colour formulations via our online software
  • Support clients in an online based contact centre environment through phone calls, emails, etc
  • Match clients desired hair colour and expectations to encourage repeat orders and/or rebooking
  • Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
  • Demonstrate critical thinking by fully analysing clients objectives and concerns and providing appropriate solutions
The ideal bilingual (English & German speaking) Hair Stylist / Colourist will have the following knowledge, skills and experience:
  • Current NVQ Level 2 in Hairdressing or equivalent
  • Salon experience
  • Bilingual in English and German
  • In depth understanding of colour formulation and theory
  • Positive attitude
  • Aptitude for selling and cross-selling
  • Excellent verbal and writing skills with good grammar
  • Highly motivated, flexible, & energetic
ONLY SHORT LISTED APPLICANTS WILL BE CONTACTED.

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