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Graduate Customer Service Representative

Buchanan Graduates
Job LocationLondon
EducationNot Mentioned
Salary£20,000 - £47,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Our client is a leading international company based in Central London, dedicated to providing exceptional customer service solutions. With a focus on excellence and a commitment to customer satisfaction, they are seeking a talented Norwegian-speaking GraduateCustomer Service Representative to join their team.Position Overview:As a Graduate Customer Service Representative, you will play a key role in delivering high-quality customer service to Norwegian-speaking clients. Based in Central London, this position offers an exciting opportunity for recent graduates to kick-start theircareer in a dynamic and supportive environment.Responsibilities:

  • Respond to customer inquiries and provide timely and accurate assistance via phone, email, and live chat.
  • Handle customer complaints and escalations with professionalism and empathy, ensuring prompt resolution.
  • Assist customers with product information, order processing, and account management tasks.
  • Maintain accurate records of customer interactions and transactions in the companys CRM system.
  • Collaborate with internal teams to address customer issues and improve overall service delivery.
Qualifications:
  • Fluent in Norwegian and English, both written and spoken.
  • Bachelors degree in a relevant field.
  • Strong communication and interpersonal skills.
  • Customer-focused with a passion for delivering exceptional service.
  • Ability to multitask and work effectively in a fast-paced environment.
What Our Client Offers:Our client offers a competitive salary and benefits package, including opportunities for career development and advancement within the company. As a Graduate Customer Service Representative, you will receive comprehensive training and support to excel inyour role. Join our clients team and be part of a dynamic company committed to providing outstanding customer service to Norwegian-speaking clients in Central London.About UsBuchanan GraduatesBuchanan Graduates, through rapid organic growth, is now a market leading recruitment firm and a top supplier to a number of clients including FTSE listed firms.Our team of consultants come from a variety of backgrounds, but all subscribe to the company ethos of understanding, advising and delivering for our clients & candidates. Buchanan Graduates focus on placing graduates into recruitment and sales positionsacross the UK and USA. Our passion for achieving results for candidates and clients is unrivalled. www.wearebuchanan.comBuchanan Graduates is on TikTok! Follow us for expert career advice and valuable recruitment hints & tips to help you get the job you want! Link: http://40xbZIn

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