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Job Location | London |
Education | Not Mentioned |
Salary | £22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: German Speaking Customer Service Agent Salary: £22,000 Per annum + bonus (£26,800 OTE)Location: Nationwide- Required to travel to London a few times a year Hours: 40 paid hours per week.Shifts: 40 paid hours per week. A rota is supplied every month withyour working hours. Shifts between 8.00am and 8.00pmMonday to Saturday.Skills RequirementsExcellent telephone mannerExcellent numeracy and literacyExcellent customer service skillsGood analytical, decision making and problem solving abilitiesPrevious call centre/back office experience (desirable)BenefitsA fun and sociable team environment working culturePension Scheme with Standard LifeAviva Life InsuranceEye test vouchers and discountsDiscounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000sites globally)Involvement with local charities and fundraising daysCampaign specific benefits including discounts, incentives and prizesApprenticeship qualifications and career flight path schemesRecognition and reward schemes with Love to Shop Voucher rewardsWeekly dress down dayCycle to work schemeTech schemeKey AccountabilitiesTo answer the phone promptly and professionally when required.To respond to emails and live chat promptly and professionally.To work closely with the Team Leader to ensure client expectations are met.To present our clients in a professional manner at all times, whether in person, by phoneor in writing.To continually look for ways to improve performance.To be well organised, professional and reliable.To work flexibly between the hours of 8am and 8pm, Monday - Saturday.To demonstrate a willingness to learn and have fun at work!#CPprofessionalThe Recruitment Co. is an equal opportunities employer and were committed to diversity and inclusion in the workplace.