Front Office Receptionist

Job Description

Kimpton Fitzroy London are looking for a Receptionist to join their luxury hotel in Central London!To succeed as a Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

What’s in it for you as our Receptionist:We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 17 brands worldwide - which means global opportunities! Our Receptionist enjoys a range of benefits including:

• £27,040.00 per annum and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Free Meals on Duty
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

But above all you will have space to:Be Yourself! We support you to be the best version of yourself within your professional and personal life. You will be able to participate in monthly well-being activities, talk to our Mental Health First Aiders and access our confidential colleague support line.Lead Yourself! Empowerment is key and we want to see you thrive. We want you to lead your career and we will provide you the tools and knowledge to help you get there. Whether you want to become a Mental Health First Aiders, gain Leadership Skills, become a Departmental Trainer or the next General Manager.Make it Count! Every small or big milestone will be rewarded and celebrated as a memorable experience.Because what you do matters. You matter!Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask We have been named ‘The plushest pet-friendlyhotel’, because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more Apply now as we would love to hear from you!You are always welcome here!We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.Please click ‘apply’ now!You must meet the legal requirements to work in the UK.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employmentopportunities to all applicants and colleagues without regard to an individuals, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or anyother characteristic protected by law. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part ofthe journey Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlesslyconnect. Let’s Go Further Together. Dont quite meet every single requirement, but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today and lets #GoFurtherTogether.