Fine Jewellery & Watches Manager - FARFETCH

Job Description

THE ROLEWere looking for a Fine Jewellery and Watches Manager who will be based in our flagship Mayfair boutique.True to Browns style, our take on jewellery and watches means this department is filled with a unique assortment of one-of-a-kind pieces and custom capsulejewellery collections exclusive to Browns. The department comprises of womens fine jewellery, mens fine jewellery, and fine watches. Youll truly champion the department, leading from the front in delivering an exceptional customer experience, coaching theteam to be product experts, and ensure the department is organised and operationally sound. WHAT YOULL DO- You will be the retail voice for Fine Jewellery and will take ownership of how the department is presented to customers and engaged with by our teams. - You will drive Fine Jewellery and Watch sales with a multi-channel approach, through both our stores as well as brownsfashion.com . - You will lead, coach and motivate the Fine Jewellery sales team, supporting them to achieve their KPIs and developing their skills and capability. - You will analyse sales performance across the jewellery department, identifying patterns and opportunities, and translating these into practical tactics for the team to drive performance. - You will work hand-in-hand with the Jewellery Buying department and will offer performance insight, client feedback and suggestions to improve the assortment and allocation.- You will work closely with the Personal Shopping team in order to generate sales opportunities for our elite clients and also to prepare for and facilitate trunk shows and client events.- You will continuously self-educate on all aspects of brands, collections and products and encourage your team do the same.WHO YOU ARE- You have proven experience within a luxury jewellery business.- You have strong leadership skills with an interest in coaching and developing others.- You are GIA (or equivalent) qualified, preferably in diamond grading, colour stone grading, gem identification, and pearl grading.- You have a proven track record in contributing towards achieving departmental targets.- You are confident building and maintain relationships with a wide variety of clients and can manage your customer book effectively.- You have a keen interest in luxury jewellery and fashion and stay up to date with trends and designers.REWARDS & BENEFITS Equity within the Farfetch group and annual bonus/or commission. 33 day holidays per year plus holiday trading. Flexible benefits - Private Insurance, Dental Insurance, Season Ticket Loan, Employee Savings Isas, ClassPass and more Discount of 50% off at Browns Life Insurance, Critical Illness Insurance & Pension Scheme. Flexible working environment and more!EQUAL OPPORTUNITIES STATEMENTBrowns Fashion is an equal opportunities employer ensuring that all applications are treated equally and fairly throughout our recruitment process. We are determined that no application experiences discrimination on the basis of sex, race, ethnicity, religionor belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as partof our positively FARFETCH strategy throughout our business, partnerships, and communities.Browns are looking for a Fine Jewellery & Watches Specialist to join our flagship boutique in Mayfair.