F&B and Reception Assistant Temp

Job Description

Main Purpose: As an F&B and Reception Assistant youll be responsible to provide the highest level of reception, F&B and administration support for the staff and guests within the global network, specifically in London. Knowledge Skills and Abilities, Key Responsibilities:

• Fluent in English, knowledge of one language (Russian / French / Spanish / Portuguese) would be a bonus
• Outlook, Excel & Word at intermediate level
• Experience in reception, customer service, and taking care of VIPs
• 3 years of proven experience within the hotel/restaurant sector at a minimum 4-star level
• Ability to work in dynamic and fast-paced environment
• Excellent customer service and interpersonal skills
• Excellent teammate, supportive and proactive

Key ResponsibilitiesConferencing/Food & Beverage

• Plating and serving breakfast, lunches, dinners, tea, coffee, for internal and external guests
• Collaborating closely with Pas/chefs / butlers/sommeliers/cleaners in preparation for Fine Dining events as per business needs
• Liaise with Sommeliers / Butlers / Team to choose the appropriate wine/champagne from the wine cellar
• Handling food & beverage inventories and stock control (bi-weekly/monthly as appropriate)
• Assistance in the organisation of High Profile events in London (Twice a year)
• Maintenance of kitchen, meeting rooms, and employee floor as appropriate

Reception services

• Take charge of welcoming & accompanying visitors to meeting rooms
• Coordination/booking of meeting rooms
• Coordination of special requests for visitors (General Concierge tasks)
• Coordinating hotel arrangements/flights for incoming visitors (the current team will provide training)
• Recording and handling of petty cash
• Coordinating taxi, and train tickets as per requests
• Booking of internal/external restaurants/meetings/lunches
• Issue various emails, filing and archiving accurately
• Handling all incoming and outgoing calls, faxes, and international couriers (training will be provided)
• Printing, filing documents, and assisting Directors and employees
• Responsible for maintaining meeting rooms in a clean and tidy state at all times, including preparation of rooms with drinks and stationery, etc. before meetings and tidying up after meetings

Office Management and administration

• Providing security access badges to visitors and new starters, activating each badge online and allocating access levels in accordance with policy
• Visas and passport renewal (applying for visas and passports on behalf of Trafigura employees)
• Stocking of drinks fridges with milk and soft drinks as well as cleaning/maintaining coffee machines
• Order stationary, maintain stocks of paper/printer toners, and food and beverage supplies as needed
• General secretarial duties for senior members of staff including printing/binding of confidential reports for meetings (the current team will provide training on specific legal procedures)
• Awareness of aspects of Health and Safety in the office environment (the current team will provide training)
• Point of contact with the cleaning team, raise issues with Office team
• Processing invoices, coding, and passing to the senior office team (the current team will provide training)
• Dealing with urgent ad hoc requests

Key Relationships and Department Overview: The role reports to the Office Manager and is part of a team of 3 that takes care of the main reception, F&B and fine dining support, as well as general office management duties. Rotas shift of 8 hours to cover clients floor from 7:00 am to 6:00 pm, included1-hour lunch break. Key Relationships

• Internal guests
• External guests
• Other offices Reception and Assistant Teams

Equal Opportunity EmployerWe are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin,age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.