External Affairs Manager

Job Description

External Affairs ManagerLondon/Bristol (with hybrid working)About UsThe National Housing Federation is the voice of housing associations in England. Our housing association members provide homes for around six million people and are driven by a social purpose: providing good quality housing that people can afford.We support our members to deliver that social purpose, with ambitious work that leads to positive change.We are now looking for an External Affairs Manager to join our team on a full-time basis for a fixed term contract until 12th January 2025.The Benefits- Salary of £46,698 (London) / £42,373 (National) per annum (pro rata)- 27 days’ annual leave + statutory holidays + 3 closures days over the Christmas period (pro rata)- Flexible working- Attractive family friendly policies- Private healthcare cover- Season ticket loans- Employee awards and training and development opportunitiesThis is an incredible opportunity for an enthusiastic individual with great relationship building experience and a decent grasp of housing associations to join our driven organisation.From day one, you’ll be able to embrace a flexible working culture, including hybrid and work-from-home arrangements, taking you one step closer to that ideal work-life balance.What’s more, with extensive training and development opportunities, this is the perfect role to harmonise your personal and professional development.So, if you want to play a pivotal role in the voice of housing associations in England, driving meaningful change in the sector, we want to hear from you.The RoleAs our External Affairs Manager, you will act as the key point of contact for a portfolio of housing associations within our membership.Supporting our housing association members, you will ensure high levels of member satisfaction and retention and develop relationships with housing association leaders.You will also lead our member engagement on key sector issues nationally, making sure that our wider policy, lobbying and campaign work reflects our members’ priorities.Additionally, you will:- Shape our policy and influencing work- Lead the creation of structured member engagement programmes- Identify and manage risksAbout YouTo be considered as our External Affairs Manager, you will need:- Experience of establishing and maintaining relationships with senior stakeholders- An understanding of housing associations and issues affecting the wider sector- Excellent leadership skillsClosing date for applications: 11th February 2024Interview dates: w/c 19th February 2024Other organisations may call this role Membership Services Manager, Lead Membership Officer, Customer Service Manager, Customer Affairs Manager, External Affairs Lead, Public Affairs Manager, or Policy & Public Affairs Manager.Webrecruit and the National Housing Federation are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptableway to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re looking for a rewarding role as an External Affairs Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.