Experienced Design Manager 23m Secondment/FTC

Job Description

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. Youllhelp us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwCstrategy.As part of our Learning and Development Design and Curriculum team, youll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. Youll be working with subject matter specialists, programme directors/managersand project teams to strategise effective ways to educate and train our people on industry related materials.Who were looking for summaryWere looking for an experienced Design Manager to join the Global Assurance Quality - Learning & Education (GAQ-L&E)team, reporting to the Design and Production Leader. This role is a combined Learning Experience Designer and Project Manager role, with the focus being on learning experience design.The successful candidate will have a strong understanding of adult learningtheory, best practice design techniques and learning development processes.They will have taken the lead on the design of a range of learning modalities (including digital and face to face) from initial ideas generation through to launch, including facilitatingdesign meetings, advising on the best development tool for the job, and the most appropriate delivery model. They will also be able to effectively communicate ideas visually and use basic graphic packages (e.g. MS Visio, PowerPoint) to create mock-ups andsimple images etc.The successful candidate will also ideally have experience of project managing learning solutions, though this is not a requirement.Key aspects of the role includeCustomer Relationship Management Create, identify and respond to opportunitiesto provide consultancy and coaching within GAQ - L&E. Prioritise work, in conjunction with other relevant parties, to meet agreed requirements in a cost effective manner.Instructional DesignDeliver highly effective learning content using adult learning principlesand instructional design theory. Help define learning objectives and key learning points, and ensure they are addressed by the learning solution, in conjunction with programme leader and/or development team. Lead design meetings with internal stakeholdersfor assigned projects and support other team members on their projects. Provide expert design consultation on individual projects - overall design / interactivity / screen layout /technology (tools & infrastructure) possibilities and limitations / developmentmodel (e.g. ADDIE /Agile), etc. Utilise existing global processes and instructional design strategies for delivering different types/methods of training using the global toolbox. Advice on assessment and evaluation possibilities and considerations, makingappropriate recommendations. Brief and coach subject matter champions on requirements for developing training, including design best practices, using required templates, design and project planning considerations, budget requirements, technology tools/infrastructurelimitations, etc.Project ManagementProject manage projects from inception to launch, including: Initiate, organise and facilitate project kick-off and design meetings, as required. Develop and monitor project plans, milestones and budgets for individualprojects. Prepare, communicate, and ensure sign off by key stakeholders/L&E personnel project planning documents. Brief, coach and manage all internal resources and external vendors, throughout the lifecycle of the project. Monitor and communicate milestonesto key stakeholders on an ongoing basis, seeking input and sign off as needed. Define budget requirements and track budget to actual (escalating as necessary). Manage the production process, as required, or prepare appropriate handover documentation forthe production team. Provide communications to the Global Assurance L&E network including module release and complete required wrap-up proceduresFinancial Management Tracking budget costs (expenses and time) Providing regular reporting to team leader.GeneralResponsibilities Ownership for ensuring the teams learning design best practice and process guidance is maintained. Make regular contributions to best practice and process guidance in other areas. Share knowledge with the wider GAQ -L&E team and the GlobalPwC Learning & Development community.Role RequirementsThe following skills are required for this role A strong understanding of and a passion for Adult Learning. Extensive experience of designing high quality Learning solutions. A strong understanding of,and ability to design for industry standard rapid development tools (e.g. Lectora, Articulate Storyline / 360, Gomo (or similar tools). Customer focussed at all times - understanding their needs and keeping them in mind when taking actions or making decisions.The ability to build and strengthen long-term relationships. Strategic perspective - ability to keep overall strategies and goals in mind. Goal orientated - maintaining focus on agreed objectives and deliverables. Analytical skills - effective identificationof issues and the application of sound conclusions resulting in right solution, at the right time, at the right cost. Proactive follow-up and monitoring - checking progress against targets, reporting as necessary and taking action to resolve exceptions.Be a team player, with the ability to help the team out with whatever is requiredNot the role for youDid you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)The skills we look for in future employeesAllour people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwCProfessional and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.Learn more here: uk/careers/experienced/applyThe DealWe want all of our people to feel empowered to be the bestthat they can be, which is why we have The Deal.Find out more about our firmwide Employee Value Proposition: https://careers/about-us/the-new-deal.htmlDiversityValuing Difference. Driving Inclusion.We work in a changing world which offers great opportunitiesfor people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a busi