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Employee Services Offboarding Specialist Fluent Portuguese

Huntress
Job LocationLondon
EducationNot Mentioned
Salary£30.00 - £36.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

A Global Social Media Company based in London is seeking a People Services Offboarding Specialist to join their team on a contract basis for 12 months.They are looking for a People Services Offboarding Specialist who will drive the delivery of the company exits processes to our growing EMEA workforce in partnership with the vendor team. In addition this person will manage a number of internal team initiatives to enable the scaling and evolution of our team. The ideal candidate will be speak Portuguese.Duties:

  • EMEA owner/lead of key HR processes with intricate knowledge and expertise in end to end process and responsible for successful delivery of process
  • Managing onsite vendor team resources in the completion of BAU process activities ensuring best in class quality and performance delivered
  • Manage the completion of sensitive HR processes end to end
  • Manage the resolution of complex / exception / escalation cases; identifying and driving next steps, managing stakeholder communications and ensuring timely completion of cases to the satisfaction of customers and partner groups
  • Build and leverage data and analytics (incl. KPIs and QA) to measure process performance and identify opportunities for continuous improvements
  • Identify and drive process improvement initiatives to make positive impact on process performance and global alignment; working in collaboration w/ global, outsourced and CoE teams
  • EMEA rep in Global pods; shaping and influencing priorities and project managing delivery of global / regional priority initiatives
  • Build and maintain relationships with key process partners;
  • Plan and execute change management activities to ensure process changes are correctly implemented, measured and maintained across the region
  • Manage team intake process for new work - providing critical thinking to assess suitability of work, develop and manage roadmaps and manage transition process
  • Work with Tech teams on prioritisation of projects/enhancements on behalf of EMEA People Operations
  • Drive priority team initiatives to build EMEA People Services team for scale;
    • Skills and experience:
  • Language: English & Portuguese
  • HR Operations, HR Shared Services or related field
  • 5+ years of experience working with employees / HR processes or consulting experience
  • Comfortable working through ambiguity and uncertainty in a fast paced, ever-changing work environment
  • Demonstrated capabilities owning and driving processes and improvement projects with minimal direction
  • Self-starter and fast learner requiring minimal direction on a day to day basis.
  • Excellent communication skills and ability to handle sensitive matters with tact and diplomacy
    • If you feel you fit the above criteria, please apply today.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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