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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Digital Project Manager (maternity cover)Reports to: Services & Reporting Team Lead and Director of Marketing & OutreachFunction: To support the Services & Reporting Team Lead and Central Services team in the management of vendors and development of cloud-based services, products, & functionality (working closely with the Head of Product and the Head of Business Services). Oversight of BBFC websites and apps development and maintenance with the Communications team. Includes support of business critical functions, monitoring of expenditure and service level agreements, and supporting the BBFCs wider development. Duties: To support cloud-based IT systems development, facilitate and attend daily meetings with external development partners; provide daily updates and project information as required (internally and externally). Develop, manage and prioritise user stories - (functional and technical) based on requirements from the Business Development team. Manage development backlogs; work with development partners to prioritise product backlogs. Create and manage timelines relating to product and service development. Review and resolve interdependencies between projects and workstreams. Support cloud-based systems in multiple environments: development, staging, training and production. Provide technical and operational information to vendors. Provide administrative and first line support to Services and Reporting Team Lead in creating and managing programme of projects (functional changes to current products/services and new products/services). Working with the Client Portal & Reporting Specialist provide monitoring and information to enable: budgeting for external services; development cost information and burn rate analysis for external software development; reconciliation of service charges; KPI and SLA performance reporting. Ensure governance processes are adhered to across all project activities. Interrogation of service queries for, or outage of, cloud-based systems, BBFC websites, and mobile/tablet apps - triage, allocation, fix where possible.Write and create new content for the websites and ensure they are kept up to date with the latest news and information for both key audiences; parents and industry. Continue to work to improve SEO for both websites on an ongoing basis. Act as the main point of contact for the websites both internally and with external providers, ensuring any issues are resolved in a timely manner. Ensure that the BBFC app is up to date and functioning as it should be. Work with the Communications team to ensure that the app is promoted effectively, contributing to ideas and plans that help to meet its growth targets. To carry out any other duties of a similar nature as may from time to time be required by management.