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Desktop Support Engineer MAC

In Technology Group Limited
Job LocationLondon
EducationNot Mentioned
Salary32,000 - 34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Role: Desktop Support EngineerLocation: City of LondonSalary: £34,000 + BonusI am recruiting for Desktop Support Engineer to be based at a national non-profit organisation in Central London.This is a great opportunity for an internal IT engineer or an MSP Engineer to join an international IT team and work with colleagues at a variety of levels on highly technical projects and infrastructure support.You will provide helpdesk and deskside support to over 1500 users in the London Office, with users requiring support on both Mac & Windows Hardware.Overview of Role:

  • You will be based in the London Office of an international charity, delivering exceptional IT Support
  • Working on tickets and service requests, and being available at first hand to provide Mac & Windows Desktop Support
  • You will be the main point of escalation for end users and key stakeholders via Teams, Email, Phone and Face2Face
  • You will liaise with 3rd Party Suppliers
Key Skills Required:
  • Provide outstanding customer & client service experience
  • Excellent Communication, interpersonal and relationship building skills
  • Knowledge and understanding of best practice frameworks for the delivery of IT systems
Technical Requirements:
  • Windows 10 Operating Systems Support
  • Mac OS Desktop Support
  • SCCM Deployment
  • JAMF Experience
  • Windows Remote Desktop Services
  • Extra bonus if you have experience with Jira
What You Get in Return:
  • Competitive Salary of up to £34,000 (DOE)
  • Flexible Working Available
  • Huge Benefits Package
  • Clear Progression Plan
  • Extra Training & Certifications
Interviews & Next StepsPlease APPLY IMMEDIATELY to be considered for this role - It is a one stage teams interview, if successful you will be offered the role immediately following.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Keyskills :
macOS - MAC - Apple - JAMF - Desktop Support - IT Support - 2nd Line - Windows - Azure - SharePoint - Hardware

APPLY NOW

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