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Desktop Support Engineer

Robert Half
Job LocationLondon
EducationNot Mentioned
Salary£200.00 - £250.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Robert Half Technology are assisting a global real estate organisation based in central London to recruit a Desktop Support Engineer paying £200- £250 per dayRole

  • the Desktop Support Engineer will be front line call resolution for all IT related issues to the internal business using Jira helpdesk.
  • Responsible for desktop, laptop and application standardisation, provision, and support.
  • Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)
  • Active Directory user account management, access and network administration based on company standards and policies
  • Ensure all support calls within the call logging system follow defined processes and procedures
  • Deliver outstanding customer service, perception and satisfaction to all IT users and customers
  • Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate.
Profile
  • The Desktop Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.
  • Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+Exchange
  • Ability to provide "hands on" 1st, and 2nd level support for general IT operational requirements problems, and issues for end users and customers face to face and remotely
  • Experience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support tools
  • Working knowledge of Backup Software and common backup and restoration tasks
  • Printer administration and management, including changing consumables and managing stock supplies;
  • Great MS Office 365 skills and support of the Office suite of applications
Company
  • Global real estate organisation with offices in London
  • Contract £200- £250 per day
  • On-site required - London based
Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experiencecan apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourselfby visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourselfRequired skills
  • 1Active Directory
  • 1Onsite
  • 1Windows
  • 1SCCM
  • 1Microsoft
  • 1London
  • 1AD
  • 1Office365
  • 12nd Line Support Engineer
  • 1O365

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