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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Description:Security and ComplianceIn Customer Service and Support, we are focused on how we can Empower, Help, and Advise customers. We engage in solving complex problems for customers, collaborating and knowledge sharing with each other and are innovative in providing solutions to enableour customers to make the most of our products. Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for solvingcomplex issues and an obsession for customer happiness.As part of the Security and Compliance team, you would be working on complex and critical issues while supporting customers using offerings. The role involves providing customers with reliable technical solutions and a consistently outstanding service experience.Our mission is to solve the customer’s problem in the quickest possible way by putting them at the center of everything we do, to consistently deliver the highest levels of customer satisfaction through both direct contacts and through supporting and enablingour partners.Skills required• Managing and troubleshooting experience in at least one major M365/O365 application(Exchange Online and/or SharePoint Online)• Knowledge and experience in some of the Microsoft 365 Security and Compliance features: (Azure Active Directory , Cloud App Security, Azure Information Protection, DLP (Data Loss Prevention), Data Retention & Classification, Auditing)• PowerShell administration skills• Azure AD administration experience• Customer Service skillsYou have a passion for learning new technologies, collaborating with other experts to find solutions, having complete customer obsession, continuously optimizing, and improving the customer support experience, and having fun.Skills: