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Customer Success Manager

Job LocationLondon
EducationNot Mentioned
Salary£25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

"HELP US SEND BEER" was a sign in the student halls at Glasgow.Not to be pedantic, but that reads like theyre setting up a distribution company. A comma is vital.Seriously though, students are getting the raw end of the deal.£9k to be kept in halls of residence. No confirmation of when they can leave.Oh, and have you seen the state of the "care" packages Dry bread and long-life milk UHT sounds horrific.Youve graduated at a funny time. One where youve actually managed to get a degree… but where the economy is slower than youd like.Heres where we can help graduates like you, or someone looking for their next major job!...What team will you joinIts fair to say… not many companies do what they do. Unless you know about Cloud Cost Optimisation, then its unlikely youll have heard of them.This tech start-up are winning new clients each month. Enterprise-level clients are signing up on long-term contracts, and it feels like NOW is the right time to drive up revenues.Youll join a cash-rich company with £millions in funding. Theyre profitable and growing at a sustainable pace, which reads well for the future.While it is a tech start-up, youre not working from someones garage (if you were allowed in of course). With employees in the UK and US, all the key teams are established, and youll join a company with an ambitious and collaborative culture.Its a rare platform that you can easily prove the ROI. In some instances, theyre reduced cloud costs by millions each year - which is why theyre getting such rave reviews.… So, what will your mission beYoull join as a graduate Customer Success Manager, where youre responsible for managing clients and building relationships.In this role, youll do everything that you can to help the customers grow.Whether youre spotting trends and working with data… or youre building long-term relationships… everything that you do should be centred on customer success.Your customers will be based all over the world, and its likely that youll have to work 11am-8pm. Just so that you can get in touch with US-based clients.There is plenty of support to help you along the way. Operations, sales, marketing and product teams are in place to give you all that you need to be successful.This role is based from the UK, with the majority of your time in London. It is a remote-based role but in reality, youll be in and around the M25 every week, without fail.… What do you need to get this jobAs their new graduate Customer Success Manager, youll need these attributes.

  • To be a data/finance nerd
  • Great with building relationships
  • Outstanding work ethic
  • You might think were cruel by labelling you as a nerd. But theres no other way to put it.Youll understand financial models, be great on Excel, and love looking into trends ands spotting data patterns.Building relationship and having a long-term vision should also be second nature to you.You need a dynamic mindset. Quick to react, efficient with your time, happy to crack on.In return, youll get a get salary of £25k, and a bonus. There is plenty of opportunity to grow, as this company continues to build out each year. Youll get a superb benefits package, including private medical, big pension contributions and travel allowance.Findrs have placed 10s of candidates at this company in the last year, covering sales, marketing, tech and operations roles. Weve had fantastic feedback from the people that weve placed, and were here to help you secure your next role.Are you looking for something new Apply now.

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