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Customer Service Planner / Administrator Opportunities - Social Housing

Job LocationLondon
EducationNot Mentioned
Salary£21,720 - £29,023 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Permanent - Full Time 42½ HoursWe are looking to recruit two Customer Service Planners to join our team at our Goldney Road Hub.About the RoleJoining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met andno false promises are given.Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.About YouCandidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you’ll have previous experience within the repairs andmaintenance sector, or a trade-based background, with good problem-solving skills.Benefits

  • 26 Days Holiday & Bank Hols
  • Enhanced Pension Plan
  • Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
  • Life Assurance & Accident Cover
  • Share Save
  • Enhanced Maternity & Paternity Pay
  • Work Perks Discounts & Vouchers
  • Buy & Sell Holiday
  • Flexible Working & Flexible Bank Holidays
  • Cycle to Work
  • Volunteering (2 days paid)
  • Learning & Development Opportunities
  • Extensive Wellbeing Support, including EAP
  • Loyalty & Values Awards
  • Funded Professional Subscription
  • Eye Care Vouchers
About UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include,responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnelPlease refer to full job description upon completing your application.We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior tothe stated closing date should we have a high volume of appropriate candidates.

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