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CRM Executive

Harnham
Job LocationLondon
EducationNot Mentioned
Salary30,000 - 40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CRM EXECUP TO £40,000LONDONExciting tech company are looking for a CRM Executive to be the day-to-day owner for the technical delivery of CRM campaigns; someone who is data-driven, curious, loves a fast paced environment and lives a customer-obsessed approach.This person should haveexperience with HTML and have worked with ESPs before.THE ROLE:The CRM Executive will have the following responsibilities:

  • Reporting into the CRM Manager, youll be responsible for building, executing and maintaining a scalable, robust and efficient communications programme.
  • Develop accessible and fully responsive HTML email templates from scratch, executing campaign roll-out to the highest standard in support of the CRM teams strategy.
  • Leveraging data and intelligent logic to build fully dynamic, personalised, real-time content across multiple channels.
  • Working with Strategic CRM Specialists and Customer Data team to build world-class, customer-focused, hyper-targeted campaigns across acquisition and retention lifecycle areas.
  • Promote agile ways of working and an iterative approach that delivers on business objectives, ensuring maximum efficiency but with scrupulous attention to detail and a customer experience first mindset.
  • Supporting Customer Data team to monitor deliverability and Inbox Rating performance across channels, ensuring all campaigns are optimised for all browsers and devices.
  • Consulting the Technical CRM Lead to ensure best-practice implementation and monitoring strategies - we own what we build; from the concept through to bug-fixing and optimisation .
  • Exploring areas of opportunity and making informed recommendations that will improve both the customer experience and efficiency for the team (and beyond).
YOUR SKILLS & EXPERIENCE:The perfect CRM Executive will have:
  • Self-motivated, driven and has initiative, with ability to work at pace in a dynamic organisation.
  • Expertise in dynamic content logic, particularly ampscripting language, live content tools and/or SQL query knowledge would be a bonus.
  • Proficient expertise with HTML, CSS and JavaScript - optimized for email development.
  • Strong understanding and able to implement best practice logic for triggering CRM campaigns.
  • Highly organised, with a strong attention to detail.
  • Excellent time management - must be able to plan time effectively and prioritise.
  • Wants to work as part of a collaborative and close-knit team.
  • Proven working knowledge of email best practice.
  • Ability to translate business goals into technological solutions.
THE BENEFITS:The successful CRM Executive will receive a salary of up to £40,000 based upon on experience. On top of this, the successful candidate will receive a great holiday allowance, a fantastic working culture, as well as other benefits.HOW TO APPLY:Please register your interest by sending your CV to Noah Stuckey via the Apply link on this page.

Keyskills :
AnalystCRMInsightMarketingRetailSQLCustomerExcelOnline MarketingCustomer JourneyCampaign ManagementeCommerceOnline PaymentsRevenue OptimisationRecommendationsCommercial AnalyticsSenior AnalystCampaign Analytics

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