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Content Manager Education

Diabetes UK
Job LocationLondon
EducationNot Mentioned
Salary23,629 - 39,880 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Summary At the heart of our charitys strategy is a commitment to help people live better and more confident lives with diabetes, free from discrimination. As Content Manager in the Digital Education team, youll work with our small group of clinical, UX, outreachand technical specialists to develop our award-winning online education service, Learning Zone, which reaches over 130,000 users. Youll collaborate directly with people living with diabetes, and with content freelancers, to co-produce, manage and delivervital educational content that will help people live well and longer with diabetes. Over the next nine months, Learning Zone will be undergoing a significant rebuild to become a mobile-first app-style product. You will reshape our existing content assets forthe brand new platform designs, and continue to produce and manage original and innovative content for the new formats and features. Youll be exploring, devising and delivering exciting new ways to help people deepen their knowledge of their condition andtransform their health and their lives.We have a friendly and inclusive working environment here at Diabetes UK and are proud of our Connected Working framework which allows great flexibility in the way that we work. This means that you can balance your working time between home and theoffice, subject to the needs of your role of course. We do not dictate the number of days you have to attend the office.Closing Date: Sunday 30th October 2022Interview Date: Tuesday 15th November 2022 at Wells Lawrence HousePlease note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK. Package What we can offer you:

  • Generous annual leave starting at 25 days plus bank holidays
  • A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
  • Early finish Friday and flexible working as part of our approach to activity based working
  • Discounts on gym membership
  • Employee assistance programme to give you support on any issues that come up in life
  • Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
  • Very active social scene including sport teams, gardening and other activities
  • Generous pension provision, life assurance and income protection insurance
  • Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits arent available until youve passed your probation period and are dependent on the length of contract. Main Responsibilities You will deliver best-in-class, inspiring educational content for the diabetes community, co-produced in collaboration with people with diabetes. You will be responsible for end-to-end content production and management for Learning Zone and its associatedchannels, from writing briefs, budgeting and scheduling, to producing and reviewing content in a variety of formats: writing copy, sourcing images, filming & editing video/animation, audio/podcast recording, and creating simple quizzes. You will own and managethe digital content assets and course structures using the platforms Learning Management System (LMS), including creating the content for cutting-edge interactive features such as app-style tools that will help users self-manage their diabetes in real worldsettings. You will use data, analytics and feedback to evaluate user patterns and outcomes, to iteratively improve and ensure best performance of content & functionality. Ideal Candidate As a Content Manager focusing on digital education, youll have a demonstrable track record of delivering high-quality content solutions, that have sustained engagement over time and supported real world outcomes. Youll have excellent verbal and writtencommunication skills, good organisational skills, and experience of the processes for content development, production, budgeting and scheduling, review and amends- ideally in a health information or e-learning context. Youll be a great team player with apositive can-do attitude, and you also have the ability to work independently and reliably using your own initiative. Youll be able to demonstrate good editorial judgement, high attention to detail, creative flair, and experience working on complex high-qualitycontent or marketing projects with busy schedules. Youll have the soft skills needed to engage and work with people from all walks of life, from patients to health professionals; and youll have a working knowledge of content production best practices thatensure content is performing well with an inclusive, accessible and effective user experience.

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