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Computer Helpdesk Specialist

Job LocationLondon
EducationNot Mentioned
Salary£27,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time 3 to 6 months

Job Description

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Technician for a 3-6 month contract where you will benefit from great technical support from your colleagues. Hybrid, with2 days a week on site. (ResponsibiitiesDuties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers.

  • Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
  • Troubleshoot and replace laptop and PC hardware.
  • Provides professional-level phone support to customers.
  • Configure, test, and troubleshoot network connectivity and wireless access.
Skills
  • Computer graduate or similar
  • 3+ years experience in IT Desktop Support.
  • Familiarity supporting Mac OS X & Windows 7/10.
  • Familiarity with wired and Wi-Fi Networking with Windows Active Directory preferred.
Benefits
  • Global company.
  • Free breakfast

Keyskills :
ApplicationsComputer ScienceHelpdeskWindows

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