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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Why do we want youYou are a strong Administrator who has experience working in a client focused / client support position, ideally in a Training or Events department.Client Services Coordinator / Client Services ExecutiveLocation: London - E18QSSalary: Excellent DOETerm: Full Time, PermanentAs a successful Client Services Coordinator / Client Services Executive, you will have excellent administration, customer service skills and will be competent in Microsoft Office packages.A bit about us.Wilmington plc is a company with a difference. Over the years we’ve grown by acquisition and as such we have many unique businesses in our portfolio. Bond Solon is one of them!Over the last 25 years, Bond Solon have designed and delivered a range of award-winning training courses and qualifications targeted specifically at non-lawyers who are involved in the legal system in the UK and worldwide.Main Purpose of RoleAs the Client Services Coordinator, your responsibilities will include:- To assist in the administration of the Companys training events - To maintain the quality of Bond Solons service to clients - To develop and maintain professional working relationships with clients, trainers and internal teams- Liaising with clients to determine details of inhouse training - Liaising with trainers to ensure they have the correct documentation and venue (or virtual platform) details- Liaising with internal venue teams to finalise delegate numbers, room requirements etc. - Trouble shooting virtual platform issues- Liaising with accreditation bodies overseeing the company’s qualifications - Ordering course materials and confirm delivery by deadline date- Dealing with queries from clients and internal teams- Dealing with feedback forms/Feedback form links - Provide cover for other staff members when necessarySkills and Experience Required- Experience in the same or similar role- Experience working in an administrative position- Excellent communication and customer service skills - High level of accuracy and attention to detail- High level of computer literacy - Essential advanced English written and oral skills - Experience within a training or events organisation is desirable."We are committed to equality, equality of opportunity and valuing diversity" Required skills
Keyskills :
Client Services Customer Services Client Services Codinat Client Services Executive