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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Client Services Associate (German Speaking)A premier securities firm are seeking to employ an Institutional Client Services Associate that can speak, read and write German at a full professional proficiency level. This is a permanent role and is based in London, offering a hybrid work structure.Key Responsibilities:* Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems,policies and procedures.* Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat* Escalate high-level issues to relevant stakeholders and make suggestions for process improvement Desirable Experience:* Strong knowledge in listed Equities, Options, Futures, and/or FX* Analytical problem-solver with a passion for technology and financial markets* Prior experience in international settlements or clearing operations is a plus* Additional European languages (This is a bonus and not an essential requirement)* University degree or higherPlease apply for further details.