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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
What is BlockFiBlockFis mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets thatenable growth for all participants. Were a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized,and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen! BlockFi is looking for a Client Service Analystto join our growing Client Success team! About the TeamLove Client Servicing Interested in Crypto Want to be part of a global team with their sights set on changing the global financial ecosystem Were excited to announce were hiring our next class of Client Service Analysts in BlockFi history wholl join usin redefining what best-in-class client service means. This role will be focused on providing exceptional support to our clients via phone, chat, and email correspondence, diagnosing client challenge and triaging solutions across our Client Success and broader team, and overall, championing exceptional client experiences.This is a critical role for BlockFis client engagement and is an incredible opportunity to build foundational crypto, client servicing, communication, project management, and other skills in an environment that fosters employee growth, development, and professionalachievement... and has a lot of fun doing it. Primary Responsibilities