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Business Systems Analyst

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Summary

  • City of London
  • Contract
  • JN -112023-1951940
  • Nov 29, 2023
  • £40 - £50ph
Job Description Exciting Opportunity to Work with Big4 Tech Company as a Business Systems Analyst Based in London Exciting opportunity to work as a Business Systems Analyst for a Big4Tech Company based in London! Business Systems Analyst Duration: 12 months contract Location: Kings cross, London Salary: Approx. £104k p.a. (£50ph) IT Supply Chain team is responsible for fulfilling all internal end user IT needs. We build integrated, scalable, and robust processes and systems to manage planning & inventory life cycle. We are currently looking for an experienced individual to support inday to day operation for tooling and process. Responsibilities: Operation support: -Monitor dashboard, adding incident tags, extracting data and report for tooling health. -Proactively flag risk to the core team. -Proactively identify tooling issues in tasks and provide root cause analysis and prompt feedback for each instance. -Create and maintain tooling manuals (workflows, tagging, set up requirements and troubleshooting guide). -Update tooling configuration for team lead approval to support operation. -Provide Tier 1 on call support for Supply Chain tooling issue triage and troubleshooting. -Escalate Tier 2 issues to respective teams and follow up for resolution. -Monitor dashboard for all Tier levels to ensure all resolution time SLA are achieved. Process Improvement Support: -Value streaming as a process, Identify opportunities for improvement and develop solutions for simple problems. -Monitor and report status. enhancement implementation. -Assist on projects to coordinate on user acceptance testing (UAT), debugging and provide status updates. -Create and maintain process/training documentation (update WIKI) -Assist with global process/tooling rollout. Minimum experience needed: -3 year experience in Supply Chain, desired to be in areas of order management, warehouse operation -System or Tooling Implementation experience -Basic project management in system implementations, experience in user acceptance testing (UAT) -Data analysis skills- using dashboards to analyze data and report to business -Advanced Documentation (i.e Process flows creation, SOP documentation, training guides/manuals) -Problem solving skill -Experience working with cross functional partners Desired Experience: -Global exposure -Customer handling experience -Advanced in process flow visualization tools like LucidChart or Visio,Google Sheets/Slides Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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