Business Analyst

Job Description

Founded in 2005, we are a dynamic data solutions company dedicated to helping organisations solve complex business challenges. Our clients satisfaction is of primary importance to us and we are proud to own a World Class +82 Net Promoter Score.We are more than just a data company, we are a consultancy who will assist our clients maximise the value of the customer by connecting the dots between Data, People, Policies, Processes and Systems. We help our clients in areas such as Credit Risk, RevenueAssurance, Value Based Management, Data Management Solutions and Consulting across industries such as Telecoms, Finance and Utilities.The roleAs a Business Analyst (BA) you will be responsible for gathering and understanding the business needs of our client for a specific project and change initiative. You will then work with the wider Project team to ensure your deliverables are completed in linewith the agreed client timescales.

• Documenting and mapping of As Is operational processes including interviewing SMEs, conducting workshops and gaining process approvals
• Responsible for documenting and mapping To Be operational processes including interviewing SMEs, conducting workshops and gaining approvals for the new enduring processes
• Responsible for ensuring that Business Requirements are fully developed and documented e.g. functional, non-functional and reporting requirements
• Ensure that the Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources
• Act as the central control point for business analysis activities including working with client and third-party supplier business analysts and technical teams, as appropriate
• Provide assistance and support for the definition of the operational processes and procedures
• Assist the business to produce workarounds where requirements cannot be met fully

Key accountabilitiesCommunication: Must be able to demonstrate excellent verbal and written communication skills and be able to interact professionally with subject matter expertsAnalysis: Must be able to demonstrate a detailed understand of the business/process through the use of interviews, document reviews, workshops, business process mapping (As Is and To Be), and MI analysis, in order to ensure a detailed understandingof the problem and anticipated solutionLeadership: Must be able to demonstrate the ability to influence the business to show how the proposed solutions will deliver benefits and solve the problem identifiedTeam: Participate in daily huddles to ensure the whole team are kept updated on your work, and able to communicate priorities, issues and where required escalate for Senior BA supportSkills & experience

• At least 3 years experience in a Business Analyst role, within a financial institution, telco or utilities provider
• Working experience of project and analysis techniques and supporting tools for requirement definition and documentation
• Excellent interpersonal, interviewing and presentation skills
• Excellent communication skills (written and oral)
• Ability to work on own initiative and as part of a team
• Significant knowledge of analyst frameworks, business processes and business requirements methodologies
• Excellent knowledge of the MS Office Suite, particularly Word, Excel and PowerPoint
• Proven ability to integrate with team and build relationships with clients
• Ability to work nationwide to support clients requirements, including overnight stays (this may be 2-3 nights per week)

OtherBenefits -

• Perkbox
• Health and Wellbeing Insurance
• 25 days annual leave plus bank holidays (additional days added with length of service)
• Flexible working
• Cycle to work scheme
• Length of service awards
• Development training opportunities
• Access to Government tax free childcare scheme
• Company events throughout the year

OtherBenefits -

• Perkbox
• Health and Wellbeing Insurance
• 25 days annual leave plus bank holidays (additional days added with length of service)
• Flexible working
• Cycle to work scheme
• Length of service awards
• Development training opportunities
• Access to Government tax free childcare scheme
• Company events throughout the year