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Banking Operations Manager

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Banking Operations ManagerThe Bank:Operating in the UK for 60+ years from 10 offices serving retail, SME, and corporate customers. Globally the bank has more than 9,000 branches, with 100 overseas offices in 21 countries across 5 continents serving over 130 million customers.The UK business has recently embarked upon an exciting and substantial journey of growth and transformation.Role:The focus of this role is to manage regulatory operations projects, process improvements and change management with the ideal candidate having a good understanding of a range of back-office banking operations ideally within an international bank.Key Responsibilities:

  • Banking Operations - Account opening, Debit Cards, Cheque Books etc
  • Payments Knowledge -Bacs, Chaps, Faster Payment, Swifts, Direct Debits, Cheque Clearing - Inward and Outward
  • Managing Branch and Backoffice operations
  • Centralisation of Branch Activities
  • Writing Policies and Procedures
  • NRI (Non-Resident Indian) Desk - India based NRE/NRO accounts opening facilitation and KYC certification on behalf of branch, NRE/NRO related customer queries handling
  • Online fixed deposit product -- Overall Operational Supervision
  • Online Rupee Remittance product - Overall Operational Supervision
  • Manging and submission of FATCA return
  • Managing Ops Resilience project for the Bank
  • Process review, improvements and updating existing process manuals
  • Change Management within operations
  • Any other additional activities/project which come time to time and Cover Head of Operations in his/her absence
Skills, Qualifications & Experience:
  • University degree in business / other relevant degree from a recognised study provider / a recognised professional qualification
  • Team management experience
  • Experience of project work, in particular transformation / efficiency / operational excellence
  • Good understanding of Banking IT systems
  • Good understanding of Banking Operations with offshore operations set up
  • Good experience of working with and managing 3rd party suppliers
  • Good communication and interpersonal skills, particularly in a multi-cultural environment
  • Extensive knowledge of Microsoft Office and other windows applications
The Opportunity:
  • The chance to join an established stable global bank
  • An opportunity to join a business at the beginning of a substantial growth and transformation programme, leading to career progression opportunities for the right people
  • The chance to play a major role in the banks plan to grow the UK wide lending book
  • Competitive basic salary, discretionary annual bonus plus other benefits including generous pension and healthcare

Keyskills :
Change ManagementOperations ManagementProcess ImprovementCommercial BankingBanking Operations

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