Audio Visual Technician

Job Description

Responsibility for the installation, operation, maintenance and upgrade of audio-visual, video-conferencing and digital signage presentation facilities and services in venues across the School (including lecture theatres, classrooms, meeting rooms and teachinglaboratories).Client DetailsMy client - a renowned organisation within research, postgraduate studies and continuing education in public and global health in the Education and Training sector are looking for an Audio Visual Technician- join their site in London remotely on an initial3 month contract!DescriptionThe successful candidate for the Audio Visual Technician - Education and Training Sector 3 month contract role will fulfil the following responsibilities:

• Acting as technical lead on audio-visual, video conferencing and presentation facilities and services.
• Liaison with staff across the School to ensure that the audio visual and video conferencing facilities and systems are aligned with user requirements, continually driving service improvement.
• Consulting with key stakeholders across the school to devise, maintain and review a set of standards and policies in relation to the Schools audio-visual, presentation and video conferencing services. The primary focus of this activity is to ensure thatwe are delivering a consistently high-quality, user-focused suite of appropriate services.
• Manage the team of two Audio-Visual and Classroom Support Officers and one Evening Support Officer to maintain the delivery and upkeep of high quality audio-visual and video conferencing services for the School.
• Ensuring the audio-visual and video conferencing equipment is in full working order, arranging regular maintenance and periodic refresh.
• Troubleshooting and resolving technical issues with AV and/or video conferencing equipment.
• Liaising with external installation engineers and maintenance contractors for new installations or projects and to ensure preventative and remedial maintenance of all audio-visual and video conferencing systems.
• Providing advice and training to first-line support staff on the ITS helpdesk in order to assist with AV and video conferencing call-outs.
• Management of the Audio Visual and Classroom Support budget.
• Managing third party suppliers, including providing assurance for new designs and installations, including arranging tenders and also managing any maintenance or contract agreements that are in place with third party companies.
• Providing costed proposals for delivering new, replacement or enhanced AV and video conferencing presentation services and/or facilities within the School in partnership with stakeholders, suppliers and integrators.
• Assist in the integration the lecture capture system with the relevant AV and/or video conferencing systems, ensuring the hardware elements of lecture capture regime are fully functional and meet the changing needs of the School.
• Maintaining detailed documentation and inventory lists on all relevant systems, and back-up provision (incl. regular back-up of any programming) to ensure rapid restoration of service in the event of a failure.
• Overall responsibility for dealing with AV & Classroom Support tickets via the ServiceDesk system.
• Liaising with other ITS staff on all relevant AV and video conferencing related matters.
• Monitoring of service performance against any agreed targets, OLA or SLAs assuring a high-quality service offering.
• Managing and supporting the AV requirements for events both during the day and in the evening.

ProfileTo be considered for the Audio Visual Technician- Education and Training Sector contract role in London the candidate must present evidence of the following:

• Substantial experience relevant to the post
• Qualification in an audio-visual or related multimedia technology
• Evidence of continuing professional development
• Front Line Multimedia service support in a complex environment
• Supporting a broad range of audio-visual and multimedia applications, devices and associated software, certified hardware and lecture capture systems
• Service management and support of video conferencing regimes, preferably Zoom or equivalent
• Implementing upgrades and equipment renewals cycles
• Operating and supporting multiple Multimedia applications across different platforms
• Managing/Supervising AV/Multimedia technical staff
• Budget Management
• Technical project management
• Appropriate Audio-visual systems knowledge, including systems to support lecture theatres, meeting and teaching rooms
• General IT & PC skills, including Microsoft office 365
• Knowledge of sound production and radio microphone systems
• Knowledge of current audio-visual control systems
• Knowledge of both AV and IT cabling systems and principles

Job Offer

• 3 month initial contract inside IR35
• Mostly 5 days p/week on site work in their London office due to the nature of the role.
• Daily rate between £350- 400