Assistant Underwriting Technician

Job Description

About usAs we all know, risks are an intrinsic part of doing business. And insurance is an essential tool for managing risks. At HDI Global, we make it our mission to develop and deliver the insurance solutions that active and dynamic companies require for theirsuccess.Our approach is customer-focused, expert-based and solution-orientated. As a global insurance partner for companies across the economy - in commercial, manufacturing and service industries - we develop innovative, needs-based insurance solutions to handlethe full range of business risks.With headquarters in Germany and foreign branches, subsidiaries and affiliates in more than 175 countries around the world - we have one central aim in mind: using our insurance expertise to make your business run better.The roleTo ensure the efficient and effective processing of technical information for the UK Branch, including any other branches or entities for which the UK Branch is responsible and handling of multinational business, on behalf of the HDI Group Global Network.This includes acting within agreed operational and underwriting authorities, meeting agreed service and data quality standards, both internal and external.Key accountabilities

• Ensure that all UK Servicing Office Policies and other documents are issued promptly, accurately and in line with underwriting appetite and multinational guidelines.
• Ensure that all underwriting data is recorded promptly and accurately within the requisite systems. Ensure data to be entered is complete and accurate, by liaison with producing offices; brokers; co-insurers; underwriters, or Senior Underwriting Technician,other HDI offices etc as required.
• Underwriting Technician, producing offices, credit control & other teams as appropriate.
• Maintaining accurate electronic records for auditing and regulatory purposes.
• Data entry which includes, but is not exclusively: policy creation; new business premiums; renewal premiums; endorsements; terrorism; co-insurances; reinsurances, taxes, other deductions, lead office expenses, risk management fees etc
• Answering queries received via e-accounting system or from credit control, liaising with Underwriting Technician and relevant Underwriting Team(s) and processing correcting entries as appropriate.
• Regularly produce reports from Global Network Portal and Business Objects in order to identified pending queries, missing information and provide claims information to external clients.
• Regularly review and document procedures, ensuring they are up to date and fit for purpose, identifying any process improvement opportunities.
• Responsible for meeting agreed service standards.
• To proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department and UK Branch and challenge the status quo.
• To undertake any other tasks as requested by the Client Services Manager.

Skills & experience

• Ideally some previous exposure to the insurance industry or administrative experience
• Good GCSE and A levels as a minimum
• Able to organise own workload effectively to meet service standards
• Deadline focused; able to work under pressure to meet tight deadlines
• Accuracy and attention to detail
• Competent user of Excel & Word
• Understand financial impact of technical data processed
• Numerate
• Excellent communication skills
• Open to change

OtherAs an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.At HDI, we empower our people to determine ways of working that best suit their role and lifestyle. We encourage our people to work with their managers to agree how best to structure their workload and routines to ensure everyone gets the most out of work.We call this framework smart@HDIIf you require support with your application, please contact UK&