Assistant Store Manager-Soho

Job Description

Assistant Store ManagerMORE ABOUT THE ROLEAxel Arigato is excited to be offering a full-time position for an Assistant Store Manager at our beloved and established Soho location.You will be co-managing an energetic and vibrant team; marketing the store, driving sales, creating brand-building activities, handling customer service and administration. The position is for a hands-on person who is passionate about retail and team-workand who thrives in an innovative and expanding organization.Key Accountabilities:

• Works alongside the store manager in leading the team to reach store and individual goals, encouraging fun and competitive behaviour.
• Follow strictly the companys Retail Manuals.
• Follow all health and safety procedures and ensure the team are up to date with relevant protocols.
• Build and maintain an impeccable stock room that reflects that of the shop floor.
• Aware of the business objectives which are set quarterly through OKRs whilst striving to meet them in store.
• To maintain CRM logs in order to build your networks within the city. This log should be used for events, gifting and special projects. Engaging with clients over a period of time working towards customer retention.
• To understand and pay attention to what is going on outside of your business (competitors) in order to consider/use for your strategic planning.
• To know your city and the social movements within it.

Team Management:

• Able to host a team of professionals in store, that can have fun whilst uphold the Axel Arigato culture.
• Thrive on being a leader and encourage feedback from the team on new ideas, procedures, and approaches. Be the best that you can be for others to follow.
• Provide engaging training sessions to new hires as well as testing the existing team from time to time. Product knowledge is everything. Constantly referring to our retail manuals.
• Ensure the companys expectations of image standards are being adhered to. This includes uniform maintenance, general hygiene and condition of sneakers.
• To maintain an ongoing network pool of exceptional future candidates.
• To participate in customer store events if deemed necessary.

Administrative Management:

• Maintain store planners with a minimum of two months scheduling for all employees to view.
• Maintain the accuracy of the CRM log, encourage the team to reach out to their clients building customer retention.

Stock, Inventory & Loss Prevention Management:

• Ensure store shrinkage by analyzing dead stock on a two-week cycle in order to maintain shelf space for future drops of the week.
• Prepare, implement, and execute monthly zoned inventories in order to minimize discrepancies. To report back with suggestions of improvements on each stock take to the store manager.
• Ensure that the weekly store negative on-hand report is investigated, and results shared with the operations team.

ARE YOU THE ONEThe right candidate for this position is someone who has extensive retail experience and of course a passion for customer service & Axel Arigato. You enjoy working in a fast-paced environment and realize the importance of continuous improvements in bothbig and small matters. You value service and the customer experience highly and lead by example to motivate your team members.Part of our core values are that all employees should feel engaged and involved in our organization and its development. As an Assistant Store Manager, you will lead by example to create a positive and inclusive store culture where initiative and accountabilityare highly valued. The customers should feel at home in our stores, welcomed by inviting and dedicated personnel who are experts on our brand and our products.In this process, the individuals motivation and adaptive mindset is key. You lead with passion and integrity and the fashion industry is where you really want to be! We see you as having most of the following:

• Great understanding of Microsoft Excel and other Microsoft software.- Passion for retail and excellent customer service skills.
• Passionate about Axel Arigato products and brand. Passionate about fashion.
• Self-motivated and has the ability to work productively and take initiative.
• Great communication skills with a social and outgoing personality.
• Have a humble approach and contribute to a good team spirit.
• Be open to new things and receptive to constant development.
• Willing to work flexible hours.

READY TO JOIN THE A-TEAMThanks for reading this far-we appreciate it. If this ad sounds like you and you want to learn more and apply, please submit your CV in English before September 4.Our recruitment process is strictly based on competencies.Therefore, we kindly ask you not to include your picture or age with your application.We will contact qualified and interesting candidates within 3 weeks. All applicants will be updated within a month.To see more about our company and careers we welcome you to AXEL ARIGATO - Careers.OUR VALUES : DROPDiversity, Respect, Openness and Passion are our values that we live and breathe. They are the foundation for our current state and what we will always bring with us to the future.AxelArigatois an equal opportunity employerand we value a diverseworkforce anddiverseperspectives. Webelieve that our differences are a strengthandthat different life experiences andbackgrounds arewhatmakes magic happen.Weaimforbuildingaplatform through the power of community,inclusivityand memorable experiencesexternallyand internally.