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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Job Summary London Contract BBBH778345 Mar 23, 2021 Competitive Job Description Account Manager - Fantastic opportunity for a Big4 Tech company - Client Engagement Specialist - Competitive salary & benefits Client Engagement Specialist (Contract) The ideal candidate will be passionate about the role that a connected workforce can play in improving the productivity of an organization. They will have deep experience in enterprise/B2B account management or sales, with a focus on enterprise SaaS and/or collaboration solutions. Responsibilities: You will use your strong communication and collaboration skills with the account managers to help: • Identify, document and address clients needs, help implement business plans • Secure and source internal resources from other teams • Share support materials, event details, research requests and product updates with clients • Help lead customer check-in calls, contributing suggestions and inputs where appropriate as well as build rapport with clients • Assist account managers with deal structuring, price and account planning activities • Provide support to customers and connect them with internal resources • Give accurate information to customers and ensure that they are satisfied • Assist with report and presentation generation • Provide regular updates to managers when requested • Suggest the companys products or services to enhance client satisfaction • Communicate effectively to clients and internal teams • Coordinate with executives on plans • Promote new products/services to current customers • Provide input and help on internal operations projects Minimum Qualifications: • Previous experience in an account management (2 yrs+) OR supporting an account or sales team role • Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment • Ability to adapt to a rapidly changing product and respond strategically to customer needs • Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management, both internally and externally. • Experience meeting multiple objectives in an entrepreneurial environment with little supervision • Having strong negotiation and presentation skills • Excellent communication skills (verbal and written) • High level of organisational skills - project management skills are an advantage Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.