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Account Manager / Customer Success Manager

Quattro
Job LocationLondon
EducationNot Mentioned
Salary34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Quattro, an innovative and Elite HubSpot Software Solutions Partner, is seeking an experienced Account Manager / Customer Success Manager to join its service delivery team on a remote (work from home) basis.The successful candidate will have the opportunity to make the role their own with a huge amount of autonomy and potential to progress within the company. The role also includes fantastic travel opportunities to North America and EMEA as well as access toindustry leading software and training.About UsWere an Elite HubSpot Software Solutions partner with ambitious growth goals to attract and help Enterprise B2B organisations across the US, UK and EMEA.We exclusively sell HubSpot software and support services to help new clients grow and succeed on HubSpot. Offering the latest growth strategies from artificial intelligence and chatbots to automated marketing and smart web technologies, we transform businessesand help our clients dominate their competitors.Key Responsibilities:

  • You will work as an integral part of the onboarding and service delivery team
  • Managing the delivery of CRM, software, website and inbound marketing projects
  • Account management and software onboarding
  • You will need to have strong rapport-building skills as well as the ability to manage and coordinate the delivery of projects to tight timescales
  • Being a driven self-starter is a key requirement of the role, as the position is purely remote
  • HubSpot experience is preferred but not essential as full training will be provided
  • You will have a marketing background and be comfortable in a client-facing role
  • Using tools like Slack, WhatsApp, and Facebook Messenger
  • You will be comfortable with the fast-paced nature of agency life
Required Experience:
  • Educated to degree level
  • Prior experience in marketing and account management
  • Excellent communication skills; written, verbal and IT literate over the telephone, video conferencing tools and in person
  • A current drivers licence, and own vehicle
  • Able to work in the UK
Required Skills:
  • It is a requirement of this role to take the following certs during the first 90 days;
  • HubSpot inbound Certification
  • HubSpot Marketing
  • HubSpot Social Media Marketing
  • HubSpot Client Management Certification
  • HubSpot Delivering Client Success
  • Completion of an NDA (Training materials will be supplied)
Benefits:
  • 3% Pension contributions
  • 23 days holiday plus bank holidays and birthdays
  • Flexible working
  • Fantastic progression opportunities
  • Exposure to leading-edge technology and software
  • Travel opportunities to North America and EMEA
  • The latest Apple hardware (laptop and iPhone)
  • Opportunity to grow and shape the business
Sounds interesting Click APPLY to send your CV for immediate consideration.Candidates with previous experience or job titles including; Hubspot Growth Specialist, Customer Success Manager, Client Services Manager, Account Manager, Marketing Account Manager, Onboarding Manager, Training Manager, Professional Services Manager orGrowth Manager may also be considered for this role.

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