Account Manager

Job Description

The RoleFollowing a fantastic year of growth, we are now recruiting for an additional Account Manager to join our growing Regional Contract Centre in Leytonstone. This is a great role in which the successful candidate will focus on National and Regional house buildersensuring to provide a fantastic service.Is this role right for meFirst and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your rolewithin Jewson. So if you have a passion for providing a great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!We are looking for someone with strong communication and commercial awareness, who promotes an inclusive culture for both colleagues and customers.

• Previous experience of working within customer focused role is essential, ideally within a Sales/Account Management role but other backgrounds will also be considered
• Experience working to targets/SLAs
• You will be processing large orders so commercial awareness and attention to detail is essential
• Must have a pro-active approach when dealing with customers, with the ability to solve problems and offer solutions
• Effective communication skills are essential, both verbally (in person and on telephone) and in writing
• Excellent time management skills are also key
• Most skills are transferable so attributes such as enthusiasm, strong work ethic, positive attitude, honesty and reliability are more important than product knowledge

What will I be doing in the roleThe purpose of the role is to provide national and National account customers with a high level of service and act as a single point of contact to meet their requirements. In this role you will;

• Support the Sales Centres defined locations to ensure all branch related enquiries relating to relevant accounts are handled efficiently
• Deliver weekly reports on performance of sales and profit to the Sales Centre Manager
• Liaise with the Centre Manager regarding any ideas to improve sales and profits of the Centre.
• Ensure enquiries from customers are handled efficiently
• Continuously liaise with branch and customers to ensure expectations are being met at all times
• Use our in-house systems to process customer orders right through to delivery, ensuring they are updated throughout.

About usFollowing a fantastic year of growth, we are now recruiting for an additional Account Manager to join our growing National Contract Centre in Staines. This is a great role in which the successful candidate will focus on National and Regional house buildersensuring to provide a fantastic service.Is this role right for meFirst and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your rolewithin Jewson. So if you have a passion for providing a great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!We are looking for someone with strong communication and commercial awareness, who promotes an inclusive culture for both colleagues and customers.

• Previous experience of working within customer focused role is essential, ideally within a Sales/Account Management role but other backgrounds will also be considered
• Experience working to targets/SLAs
• You will be processing large orders so commercial awareness and attention to detail is essential
• Must have a pro-active approach when dealing with customers, with the ability to solve problems and offer solutions
• Effective communication skills are essential, both verbally (in person and on telephone) and in writing
• Excellent time management skills are also key
• Most skills are transferable so attributes such as enthusiasm, strong work ethic, positive attitude, honesty and reliability are more important than product knowledge

What will I be doing in the roleThe purpose of the role is to provide national and National account customers with a high level of service and act as a single point of contact to meet their requirements. In this role you will;

• Support the Sales Centres defined locations to ensure all branch related enquiries relating to relevant accounts are handled efficiently
• Deliver weekly reports on performance of sales and profit to the Sales Centre Manager
• Liaise with the Centre Manager regarding any ideas to improve sales and profits of the Centre.
• Ensure enquiries from customers are handled efficiently
• Continuously liaise with branch and customers to ensure expectations are being met at all times
• Use our in-house systems to process customer orders right through to delivery, ensuring they are updated throughout.

Keyskills :
"Sales" "Construction" "Building Materials"