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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Location: London Programme Duration: 13 - 15 months Start Date: September 2023 Who are we At Bloomberg we work on purpose. The goal of our Apprenticeship Programme is to help you find yours. Are you passionate about working in financial markets and by the prospect of providing technical support for the worlds leading financial professionals Ifso, join the Bloomberg Customer Support Apprenticeship, which is a key part of our Technology Services & Solutions business. Bloomberg is a company that is constantly innovating, and as part of the Apprenticeship Programme youll learn as much about yourself as our business. We will support you every step of the way. When you start, youll be connected with a buddy and a mentor whollhelp you navigate life at Bloomberg and support you as you pursue your new career. Regular check-ins will ensure youre happy and on track to reach your true potential. What is the Apprenticeship Programme This Apprenticeship Programme at Bloomberg is an exciting opportunity to take your first steps in changing or starting a rewarding career. During your time with us we will support you in combining work and education - you will have an opportunity to obtaina qualification in Business Administration while also being an important and highly valued member of the team. Well teach you the key concepts and administrative techniques required to work in a business environment. Skills such as organisation, customerservice, stakeholder management and the ability to work well under pressure. This opportunity will provide you with an alternative route into a global organisation away from the classic university pathway. Youll have a chance to learn from our experts, develop and grow, while working within a collaborative and innovative environment.You will have access to a comprehensive internal training programme and will be provided guidance on every step of your apprenticeship journey to take your career to the next level. Introducing the Bloomberg Customer Support team As a future Bloomberg Customer Support Apprentice you have two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.You will provide login support and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work alongside our 500 strong global team, supporting our clients collectively in more than 18 languages Specific tasks can include; providing outstanding customer service to our clients via the internal ticketing system, phone call, e-mail or live chat. Identifying, investigating, and resolving customer issues using proprietary company software. Collaboratingwith your team on various department and global projects, analyzing complex processes, and thinking of creative solutions. The Global Customer Support team is the perfect place to utilise any languages you speak in addition to English - particularly if you speak fluent French, German, Italian, Portuguese, Spanish or Japanese. Eligibility Criteria: