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| Job Location | London |
| Education | Not Mentioned |
| Salary | £19,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
111 Call AdvisorEmployer: London Central and West Unscheduled Care Collaborative (LCW UCC)Department: Integrated Urgent Care - NHS111Location: St Charles Centre for Health and Well-being, Greater London. 2-week training delivered virtually and 2 weeks in classroom at Martin House (Southall)Salary: £19,000 pro-rata per annum plus shift enhancements for unsocial hours) (pay review in progress, up to £24,000)Hours: Full Time and Part Time Hours available (Minimum hours are 25 hrs per week).Rotation of shifts requiring work during evenings, daytimes, overnights and Bank Holidays. Includes the Christmas and New Year period.Rotation of shifts requiring work during evenings, daytimes, overnights and Bank Holidays. Includes the Christmas and New Year period.Who Are WeThis is an exciting opportunity to join one of the UK’s most successful and innovative 111/Integrated Urgent Care Providers (IUC) with a 26-year long history. At LCW you will become part of a highly skilled and dynamic team based in the heart of West London, next to the World-famous Portobello Road street market and home to one of the UK’s most diverse communities.We are committed to staff development and you will be nurtured and given the opportunity to move through the LCW ranks – should you wish – to forge an enviable career in the NHS.What Do We Stand For London Central & West Unscheduled Care Collaborative is a values-based employer. The values that underpin our commitment to patient safety are the same values we commit to ensuring employee wellbeing is at the forefront of everything we do. Staff that embody these values will support us to continue to deliver the best care to our patients. These values are underpinned by the NHS Constitution:Patient Centred | High Quality | Transparent | Innovative | Collaborative | Value For MoneyWho Are You We are looking for applicants who are able to demonstrate in their application form and at interview: previous experience working and communicating with the public with a strong emphasis on customer service. The role will require you to remain calm in the face of great pressure, and communicate with and build rapport with people from a variety of backgrounds.You will possess a professional and thorough approach to work, and you will be expected to build upon your personal development and enhance your problem-solving skills.You must be committed to the role, able to work unsocial hours and flexible to meet service/rota needs. You will receive internal training to enable you to be fully equipped and empowered to totally perform this role.What’s In It For You