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| Job Location | Loanhead |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Warehouse & Customer Service OperativeLocation: Edinburgh, EH20 9LZSalary: £22,000 to £25,000 per annum, DOEContract: Full Time, PermanentHours: Monday to Friday 8.00 to 16.00 (40 hours per week)Benefits:• Competitive Salary• On-site Parking• Contributory Pension Scheme• 28 Days holidays (including bank holidays)• Discounts on productsWalker Slater was founded in 1989 in the Scottish Highlands before later settling Edinburgh’s Old Town, which is where its headquarters are today. Despite now being over 30 years old, the company has not deviated from its mission, which is to champion theheritage and sustainability of tweed and woollen fabrics through contemporary and elegant clothing.Warehouse & Customer Service Operative - The Job:Working as part of a busy distribution centre in Edinburgh, you will be required to pick and pack orders and provide excellent customer service, including:• Pick and pack orders• Handling customer complaints coordination & resolution• Processing returns in line with company policy• Logging, investigating and resolving returns• Liaising with customers to ensure excellent customer service• Liaise with appropriate internal departments to ensure customer satisfaction• Progress chasingCandidates need to be able to be hands on, picking and packing orders and contacting clients, to assist them with orders and deliveries.Warehouse & Customer Service Operative - Candidates Will Need:Essential:• Previous customer service experience• Experience in a dispatch environment - Warehouse or retail store• Stock Control knowledge• A keen interest in fashion / clothing - extremely important• Good communication skills both verbal and written• Positive manner with ability to build customer relationships• UK driving license, essential (One of our vehicles is automatic, so if you cant drive manual, we could still work with this.)Desirable:• Speaking another language, many of our top clients are European so speaking French or Spanish would be great.• Purchase order processing and purchasing invoicing experience• Knowledge of ERP systems and PayPal• Experience with RMIS or Magento 2• A qualification in business administration, management, or supply chain management.If you wish to begin a career with the opportunity to progress in a business-to-business environment, please click APPLY and send us your up-to-date CV and cover letter today!No Agencies please.
Keyskills :
Customer CareWarehouseMagentoStock controlOrder picking