Counter Manager

Job Description

Overview Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy Do you love to laugh out loud Youre just what were lookin for, Gorgeous! Were Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today were in 59 countries with more than 3,000BrowBars & 6,000 trained service experts worldwide.At Benefit, we believe laughter is the best cosmetic, because when were laughing & having fun, thats when were our most beautiful. Were known to work smart & laugh hard.Sound like youYouve come to the right place! Were living proof that premium brands dont have to be serious. Let others do all the science and molecule stuffwere here to transform customers into better versions of themselves, and have a ton of fun doing it.It means looking good and staying positiveevery customer you approach will see you as the face of our brand. Youre going to love doing all those makeovers with our best-selling products, and theyll love you for making them look amazing.Responsibilities The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customerservice and shopping experience possible.Duties Include

• ManagementManaging Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
• Sales GoalsAchieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and bookingrepeat appointments.
• Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
• TeamworkThrough daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
• Promotion and Special EventsBuilding business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
• StockEnsuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
• CommunicationYou will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
• AdministrationYou will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
• Staff RotasYou will ensure staff rotas are completed fairly and on a monthly basis.
• Hygiene and HousekeepingYou will ensure the counter and displays are kept clean and hygienic at all times.

Qualifications Team members will be required to work weekends, late nights, and bank holidays.Benefit is filled with both laughter and hard workmaking us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If youre the type of person who putsthe word no before the word problem, then we may have a fabulous opportunity for you.We use video interview as part of our recruitment process so if your application is further shortlisted we will send you a video interview to complete. Please ensure you complete the video interview as soon as possible.