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Team Leader - Liverpool

Job LocationLiverpool
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The ClientMorgan Hunt are currently working with a housing provider whose mission is to transform the lives of vulnerable young people. This is done through accommodation-based services as well as community outreach. Our client is looking to recruit an Outreach TeamLeader, covering Liverpool on a permanent basis. As the Outreach Team Leader you will support the Team Manager in all aspects of operational management in order to provide high quality service delivery for the Company. Continually focus on the achievementof standards and encourage continuous improvement. Deputise for the Team Manager as and when required.The role - Outreach Team Leader

  • Be accountable for providing efficient and effective operational and people management duties including: -
  • Responsible for maximising the performance of the support worker team ensuring that all staff are clear about what is expected of them and are working to measurable targets and clear standards.
  • Monitor performance and provide clear and constructive feedback to staff. Recognise and reward good performance, and address issues of under performance.
  • Identify new business opportunities and work together with the Team Manager to develop proposals for new opportunities.
  • Ensure knowledge is up to date on current and emerging statutory and legislative changes. Identify and implement (with the agreement of the Team Manager) relevant changes to business practice that may be required.
  • Assist in the negotiation of contracts and Service Level Agreements on behalf of the Company and ensure complete service delivery of contracted and non-contracted agreements.
  • Effectively utilise IT packages e.g. ReMas to support the work of the company and to positively contribute to the development of such systems.
  • Source cost effective accommodation for the Company under the guidance of the Team Manager. Maintain and assist in the development of accommodation standards for the Company.
  • Ensure housing stock is maintained to the standard set through individual client contract and/or Company standard and that stock is returned to Agents/Landlords in a timely manner.
  • Responsible for regular inspections of accommodation are carried out and any remedial action undertaken.
Health and SafetyThe post holder is required to carry out the duties in accordance with the company Health and Safety policies and procedures.DiversityThe post holder is required to have due regard to equal opportunities at all times, and to work in a fair and reasonable manner towards all people, ensuring service standards are maintained for all cultures.ConfidentialityThe post holder is required to observe and maintain strict confidentiality in respect of guests, clients and all company information.The candidate - Outreach Team LeaderQualifications/Requirement
  • NVQ Level 3 in Management of Care for Children and Young People (CCYP)
  • Evidence of supervisory experience or holding a supervisory position.
  • Satisfactory DBS Disclosure
  • Willingness to undertake further training
  • Current driving licence
Experience
  • Housing related services, particularly young care leavers
  • Operational management, people management and risk management
  • Understanding of Supported Living for Young People
  • Comprehensive understanding of service delivery
  • Understanding of current issues affecting people within supported living
  • Safeguarding
Company benefitsCompetitive salaryFantastic training opportunitiesHealth care cash back up planLife assurance25 days annual leave plus bank holidays (pro rata for part time staff)Birthday leaveThe ability to buy and sell annual leavePension schemeEAP programmeHigh street discount schemeSocial activitiesVolunteering daysMorgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed onmerit in accordance with the individuals skills, qualifications and abilities to perform the relevant duties required in a particular role.

Keyskills :
support workerteam leaderleaving carechildren and young peopleoutreach support

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