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Job Location | Liverpool |
Education | Not Mentioned |
Salary | 10.00 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Whats in it for meI have a FANTASTIC opportunity for experienced Inbound Customer Service Advisors!My client are currently on the look-out for a number of Full-time, Inbound Customer Service Advisors to join their team on a temp on-going basis.Offering a great opportunity for work-life balance, with working hours of Monday-Friday 09:00-17:00 and a rotational Saturday working 4 hours between 08:30-14:00.Paid at £10.00 per hour with an overtime rate of double time on bank holidays and time and a half on weekends Generous holiday scheme26 days, plus bank holidays Access to Mental health first aiders Free parking Healthy employee discount scheme Career progression opportunitiesDay to Day DutiesAs an Inbound Customer Service Advisor your day-to-day duties will include: Handling customer service, sales and business to business calls Resolving customer queries regarding their products via email or telephone Arranging engineer repair appointments Process product, spares, and accessories related orders Case handling and housekeeping, updating customer details or changing delivery details Collaborating with relevant departments to resolve customer queries or product faults Advertising products/services on offer and up selling themEssential SkillsAs an Inbound Customer Service Advisor you must have: Experience within a customer service environment Excellent written and verbal communication skills Experience working in a fast-paced environment Excellent timekeepingDesirable ExperienceAs an Inbound Customer Service Advisor it would be desirable if: You have a passion for customer service You have experience with cross-selling and up-sellingWhat training is providedFull training will be provided for the role, and we can guarantee a supportive team atmosphere to help you to develop your roleContactApply today by clicking below or giving our team a call onPhone:22.JC/ICSA