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Operations Assistant

Morgan Parkes Recruitment Limited
Job LocationLichfield
EducationNot Mentioned
Salary19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Operations Assistant Salary: £19,500Location: LichfieldHours: Monday to Friday 9 - 5.30pm Description:We are excited to be recruiting on behalf of our well established and successful client based in Lichfield.To provide an efficient and all-encompassing administrative support service to all customers. You will assist with the day-to-day preparation and dispatch of the suite of business products to customers, processing and fulfilling orders from hub.Key Duties:

  • To record, process and fulfil orders
  • To configure and prepare stock for customer dispatch
  • To assist with maintenance of stock control and levels
  • To validate CRASH data
  • To respond to customer queries received via various support platforms where applicable
  • To liaise and work alongside our device installation team
  • To work with the technical team to diagnose and troubleshoot devices as required
Key Skills/Experience Required:
  • Previous inbound and outbound customer service experience
  • Demonstrable experience of taking ownership and full accountability for customers requirements
  • Excellent verbal and written communication skills
  • Effective time management including organisation of self and workload
  • The ability to prioritise recognising importance and urgency
  • Ability to work in a target driven environment
  • A flexible attitude and approach
  • Ability to work on own initiative
  • Intermediate IT Skills and competent in Microsoft applications (Excel / Outlook / Word)
Will earn a starting salary of £19,500 plus excellent support, training and benefits.For more information, or to apply for this vacancy, please get in touch.Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data forthe specified purpose at any time.

Keyskills :
AdministrativeCustomer ServiceOffice Support

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