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Technical Support Engineer

Job LocationLeicestershire
EducationNot Mentioned
Salary30,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Technical Support EngineerLocation: South Leicestershire - LE9 Salary: £21k- £25k (DOE)Longevity: Permanent PositionHours: Full Time: 37.5 hours Mon-FriDetails:Flowers Associates are looking for a Trainee Technical Support Engineer for a national supplier of products and services within the construction sector, who due to expansion need another head in the office to help with estimating and technical support. FullTraining will be given and they want the successful candidate to grow with the business. My client would also be willing to pay for the successful candidate to complete college courses that can help with their progression within the role and industry. The Role:To provide exceptional customer service by Pre-qualifying enquires and obtaining missing information, Accurately measuring building plans and Discussing projects and solutions with customers. The successful candidate will be required to produce 2D CAD drawingsand also provide some technical support to our customers and sales staff via the phone. Duties:

  • Discuss projects and solutions with customers.
  • Pre-qualify enquires and obtain missing information.
  • Accurately measure building plans.
  • Generate estimates using in house spreadsheets and design tools.
  • Generate 2D CAD drawings.
  • Technically support our products and systems to our customers and sales staff via phone and email.
The Ideal Candidate will:Have a keen eye for detail, they will be technically minded and have knowledge of AutoCAD. Ideally the candidate will have done a Technical support role in the construction industry or had an engineering background. They will have good knowledge of Microsoftapplications, as well as having strong oral and written skills. Excellent customer service skills are a must. Additional Benefits:
  • 25 days holiday + Bank Holidays
  • Company Pension
  • College ONC/HNC Course (Optional)
  • Free lunch on Fridays
  • Free Parking

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