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Subsidence Claims Handler

ER Recruitment Limited
Job LocationLeicestershire
EducationNot Mentioned
Salary£24,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Subsidence Claims HandlerNorth West Leicestershire OR Leeds OR Morley - Remote or Hybrid working also an option£24,000 - £28,000 p.a.Shift pattern between 8am-6pm on a 2 shift rota basis with a possibility of Saturday mornings.

  • Do you possess working experience within subsidence claims
  • Are you looking to be a part of an ambitious, rewarding and vibrant working environment
  • Do you pride yourself on your ability to be client focused and resolve issues
The Company:ER Recruitment is excited to be working with our client who are a fast growing, data focussed insurance provider.Due to their continued success, they are on the lookout for well-organised claims handlers, to join their Claim Service Subsidence team. The successful candidates will be team players and will gain fantastic opportunities to develop further, supported by experiencedclaims managers.Role & Responsibilities of the Claims Handler:
  • Delivering excellent customer service through positive and proactive claims management of own claims portfolio, striving towards continually reducing claim cycle times through effective end to end claims management.
  • Manage all claim administration aspects, from initial set-up of claim, through the investigation stage, completion of mitigation and finally repair stage of the claim.
  • Maintain excellent and proactive communication with all parties involved in claims, including customers, clients, suppliers and colleagues.
  • Ensure work is kept up to date and KPI’s / SLAs adhered to, delivering excellent customer service to customers, clients and colleagues.
  • Ensure claims are managed in accordance with client and company philosophies, reporting in line with client requirements.
  • Identify improvements to process and system through normal day to day claims management, supporting the implementation of changes to further enhance claims management delivery and customer / client experience
About You as the Claims Handler:
  • Minimum 12 months experience in subsidence claims
  • Positive and motivated
  • High level of written and verbal communication in English required, to provide effective communication
  • Customer focused
  • Able to assess and resolve problems with minimal assistance, seeking support where required.
  • A team player who is keen to develop and is highly driven
  • Well organised
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.While we aim to get back to all applicants, if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion.We look forward to helping you in your career, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career, please feel free to refer them to us.We look forward to hearing from you.

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