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Stock and Sample Coordinator

Topps Tiles
Job LocationLeicester
EducationNot Mentioned
Salary£20,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

For decades Parkside has been a trusted tile source to the UK contract market. We help designers, architects and contractors specify contemporary porcelain, ceramic and natural stone tiles for every type of project – from restaurants and hotels to civic buildings and high-end homes.For us, it’s all about providing intuitive service; our architectural consultants have the experience and expertise to understand what our clients want and how to achieve it. We know that healthy businesses are founded on relationships.With the scale of Topps Tiles Group behind us – a market-leading plc and one of the world’s leading tile specialists – Parkside’s access, buying power and logistical capability mean that we can do things our competitors can’t.The Parkside philosophy is that each new brief deserves a thoughtful, bespoke response; every client is unique and every job is different. Our product range speaks for itself but we never forget that good service begins and ends with people.We are looking for a Stock and Samples Co-ordinator to proactively support the business through the provision of stock and samples within agreed timescales.The role involves some aspects that may be physically demanding, such as:

  • Cutting of tiles and moving sample binders.
  • Some driving of van to showrooms
  • Lifting tiles / boxes of tiles / displays
    • Key Accountabilities
  • Sample Stock Management – Ensure samples are in stock to agreed levels throughout product lifecycle.
  • Product / Sample Requests – Working within agreed timescales, ensure all product / sample requests are picked, packed and dispatched, meeting quality and accuracy levels.
  • Tile Cutting – To create sample boards and replenish sample stock.
  • Competitor Research – Assist with research as required and provide new range recommendations.
  • Product Champion – Become a go to person for product
  • Support - Proactively support the Sales Teams (Managers, Support and Showrooms alike).
  • Product Knowledge - Continually improve your product knowledge through self-learning using inhouse tools i.e. website, catalogue, the Hub.
  • Supplier Relationship – Build relationships with suppliers to ensure sample stock is received as desired and reporting when not done so. Highlighting and resolving any supply issues with your team.
  • Library – Assist with the maintenance and development of the digital and physical library, including supplier brochures and binders.
  • KPI’s – Assist with compiling and working to agreed KPI’s. Understanding these are a tool to monitor Samples team performance with a view to continuous improvement and planning purposes.
    • Key Requirements:
  • Systems - A good understanding of Microsoft Office products, primarily Word and Excel.
  • Communication - Excellent interpersonal and communication skills with a desire for continual personal and professional development.
  • Pace - Experience of working in a fast-paced environment, where exceeding the client’s expectations is crucial to its success.
  • Customer Service - Be passionate about achieving results and delivering a high standard of customer service.
  • Attitude – Can do / will do.
  • Focused - Be able to work well under pressure and remain focussed, positive and professional in an environment where priorities change quickly.
  • Problem Solving – Proven collaborative working skills.
  • Organised & Structured – Work in an organised manner with clear daily structure. Maintaining a clean and clear working environment both in the office and within the warehouse.
  • Drivers Licence – Some travel with use of company van may be required.
  • Physically Fit – Able to lift and move boxes of tiles (upto 20kg), use of equipment.
    • We are keen to interview for this role as soon as possible with a view to start ASAP.

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