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Service Administrator

RECfinancial
Job LocationLeicester
EducationNot Mentioned
Salary23,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SERVICE ADMINISTRATOR. RECfinancial are currently recruiting for this Leicester based client as it continues on its growth path. This Leicester based firm is well established and prides itself on its well-established history.WHATS THE ROLE OF THE SERVICE ADMINISTRATOR

  • Coordinate client visits for servicing, installation & testing
  • Answer customer enquiries via emails, phone calls & redirect as necessary.
  • Keep servicing information accurate and up to date.
  • Liaise with production and line manager to create shipping / dispatch confirmations.
  • Communicate with customers for invoicing & quotations.
  • Liaising with H & S officer
  • Order access equipment where necessary for jobs
  • Ensure customers are aware of responsibilities prior to works being carried out.
  • Work both within a team and individually to fulfil daily activities.
  • Generate and track service contracts whilst forecasting service & schedules.
  • Generate quotes for service, further works seeking advice from line manager.
  • Sending through reports to customers once checked by line manager.
  • Typing & issuing job lists for both manufacture and quoting purposes.
  • Maximise client base utilizing both existing and new clients.
  • Ordering of required parts for works to be completed.
  • Liaising with onsite engineers (4 on site engineers at time of writing)
  • Chasing up existing quotations to maximise turnover.
  • Any other duties required.
WHAT SKILLS DO WE REQUIRE FOR THE SERVICE ADMINSITRATOR
  • Previous Service administration skills are essential.
  • Excellent customer and colleague relationship skills
  • Effective written and verbal communication skills
  • Good attention to details
  • Ability to remain calm under the pressure.
  • Computer literacy in word, excel, outlook, etc.
WHATS ON OFFER FOR THE SERVICE ADMINISTRATOR
  • Salary: £23k - £24k £27K - £29K OTE
  • Hours: Full-time, Mon - Thur 08:00am - 4.00pm Friday 2.00pm (Flexible start/finish) 37.5 hrs
  • Office based
  • 32 days inc
  • Pension
  • Parking
  • Working with a fabulous team
For further information on this fabulous opportunity, please contact Neil @RECfinancial on or email

APPLY NOW

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