Senior Digital Merchandising Manager

Job Description

If youve not already heard, City Plumbing is growing and growing fast!Next up on the City Plumbing Rocketship is a Senior Digital Merchandising and Trading Managerto join our Multichannel team, leading the digital merchandising and online trading function to drive sales and commercial value to the business through online activity, trading, and promotions.Why should you be excited about this opportunity2022 has turned out to be a huge year for our Digital & Online transformation. Weve recently become a stand alone business with private-equity backing so as our new Senior Digital Merchandising and Trading Manager your expertise will be vital in improvingour online trading!Want to join us on this journey Read on to find out more!The Role:It is an exciting time here at City Plumbing. Weve recently become a stand alone business with private-equity backing, commiting to change the way we think about our Online & Multichannel platforms.As our new Senior Digital Merchandising and Trading Manager, youll lead our team of Online Merchandisers, Traders and Content writers to enhance our trading function and increase sales and commercial value to the business through online activity and promotions.Youll be responsible for ensuring that online trading opportunities enhance our trade customer proposition and that all stakeholders are fully informed of the direct and indirect impact of the digital platform performance across our branch network and thewider organisation.Most importantly Its a great, vibrant and friendly team to be a part of - we take huge pride in creating an inclusive workplace that celebrates and values diversity.Areas of focus include:

• Developing a strategy for the delivery and reporting of category and product plans across our digital estate.
• Manage the team to ensure day to day trading activities onsite: Product setup up, online merchandising, pricing and promotions etc.
• Monitor and benchmark against competitors for prices, promotions, site content and market share, this analysis should include, but not be limited to products and site functionality.
• Develop and deliver a strategy for content & SEO across our core brands.
• Conduct regular in-depth onsite/offsite analysis per product category and competitor, providing feedback and recommendations to the wider business.
• Report trading limitations such site availability, platform functionality, system and process issues to the product development/support team for resolution or development.
• Work closely with all stakeholders to ensure that digital participation is kept front and centre in all business updates.
• Identify new trading opportunities and routes to market for our existing products.
• Support the product lifecycle management of our stock portfolio.
• Fully manage and extend the fulfilment options available through our digital channels.
• Manage, build and extend relationships with our suppliers to ensure our content and product offerings are best in market.

This is primarily a remote-based role with visits to our office on an adhoc basis as required.You should be based in the UK and our Head Office is based in Crick, Northamptonshire.This means you could be based in Banbury, Bedford, Birmingham, Cambridge, Corby, Coventry, Hinckley, Hitchin, Huntingdon, Kettering, Leamington Spa, Leicester, Leamington Spa, Loughborough, Lutterworth, Luton, Market Harborough, Milton Keynes, Nottingham,Northampton, Nuneaton, Oundle, Oxford, Peterborough, Rugby, Rushden, Stevenage, Tamworth, Welwyn Garden City, Worcester, as well as Crick itself.You:Youll live and breathe our customer-first ethos, with a creative and proactive approach to Online Trading. Youll enjoy working collaboratively with the wider Multichannel team and youll be committed to acting with integrity and honesty in everything youdo.Required skills and competencies:

• Previous experience working and leading within a Digital, Multichannel, or Commercial role.
• Excellent stakeholder management with the ability to to communicate and influence those around you.
• Experience of writing a merchandising strategy.
• Superb people skills, able to lead and inspire those around you.
• Knowledge of Google Analytics.
• Previous experience of project management and managing 3rd party agencies.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Assistant Digital Merchandising Manager, Assistant eCommerce Manager, Construction, Digital, Digital Merchandising,Digital Merchandising Manager, Head of Digital Merchandising, Head of Online Trading, Multichannel, Online Trading, Online Trading Manager, Retail, eCommerce Assistant.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful c