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Order Processing Coordinator

Office Angels
Job LocationLeicester
EducationNot Mentioned
Salary22,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are recruiting for an experienced Order Processing Coordinator to work Monday to Friday 8.30am - 5pm based in Broughton Astley to be part of an existing team, This is an exciting time to join our rapidly growing and developing E-Commerce Business.As the Order Processing Coordinator your duties are listed below

  • Ensuring all phone calls are answered professionally.
  • Answering emails in a punctual and efficient manner.
  • Processing customers orders through our Magento E-Commerce website.
  • Calling customers back within an agreed timescale
  • Preparing quotations within company procedures
  • Following up all quotations within 24 hours.
  • Following through orders if you have made a concrete agreement.
  • Effectively communicating with suppliers, couriers and other branches.
  • Dealing with problems in a prompt and efficient manner resulting in the best customer experience.
  • Processing refunds through our systems.
To be successful as the Order Processing Coordinator we are looking for the following
  • Desire to succeed and wanting to earn more money.
  • Previous customer service experience.
  • Good telephone manner.
  • Needs to be able to demonstrate understanding the customers needs.
  • Organised
  • Able to prioritise and ask for help if deadlines are not going to be hit
  • Able to communicate clearly and efficiently via email.
  • Good decision making skills
Once successful as the Order Processing Coordinator you will receive the following benefitsParkingVery desirable bonusGreat working environmentOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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