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Job Location | Leicester |
Education | Not Mentioned |
Salary | 23,715 - 27,929 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Junior Technical AnalystReference: D-62208206-02De Montfort University (DMU) are looking to appoint a Junior Technical Analyst to join the Information Technology and Media Services (ITMS) team.De Montfort University is an ambitious, globally-minded University with a strong focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience. DMU has a commitment to the public good. We striveto maintain a stimulating and inclusive environment where staff and students are able to thrive.Our success is built on a fantastic student experience coupled with award-winning teaching and world-class facilities that help students develop the skills and attitudes employers demand. DMU is an ambitious, globally minded and culturally rich universitywith a strong commitment to the public good.Faculty / DirectorateAn exciting opportunity has arisen to join the Endpoint Platform and Software Deployment Team as a Junior Technical Analyst. ITMS strive to enhance the experience of students and staff in learning, teaching, research and business operations. We provide guidanceon the adoption of appropriate technologies, systems and services in a rapidly developing environment and help people to embrace technology as it becomes embedded within university life.Our services include a cross-campus communications infrastructure, desktop equipment for students in learning areas and for staff in work areas, email, central business systems, audio-visual facilities to support teaching, virtual and managed learning environments.Our mission is to provide effective, efficient and economic IT and media services for the organisation to enable people to make the best opportunity of their time at DMU.RoleYou will be part of a team of Technical Analysts supporting the endpoint services required to maintain an effective service to the university staff and students. You will assist with the operation, configuration, maintenance and support of the endpoint environment.Contribute with the process of image creation and deployment to labs and open spaces including software assessment and packaging. Support the technologies in place to sustain the operation of the university endpoint estate with a priority given to securityand resilience.Ideal CandidateYou will have excellent team working, communication, organisational and customer service skills. In addition, you must be a strong team and expected to be flexible and react quickly to changing priorities whilst maintaining a high level of customer serviceat all times.