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Customer Service Agent

Job LocationLeicester
EducationNot Mentioned
Salary10.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Our client is looking for Customer Service Agents for their Leicester branch.They are offering long term employment and full, in-depth training will be given to the successful candidate.Duties will include servicing existing clients, obtaining loan and retail orders, and generating new leads. The role is office-based role as well as visiting clients at the homes in Leicester.Part-time hours: 15 - 25 per week (flexible hours)Salary: £10.00 per hour plus bonusesCustomer Service Agent Requirements:

  • Ideal candidates will have Sales, Customer Service or Finance experience (Preferrable)
  • Full Driving Licence and access to own vehicle is essential
  • Effective listening, communication (verbal and written), negotiation and good phone skills
  • Problem-solving ability
  • Able to handle difficult customers with diplomacy and tact
  • Team player who works productively with wide range of people
  • Demonstrated success meeting sales targets/goals
  • Ex provident & other collected credit agents would be ideal
Customer Service Agent Benefits:
  • Company pension
  • Employee discount
  • Flexible schedule
  • Bonus scheme
  • Commission
  • Quarterly bonus
About the Company:Founded in 1898 they are the largest family owned home collected credit company in the UK, employing 240 agents and over 350 employees at 15 different branches. Currently over 35,000 customers use and benefit from their different services.They have 15 Branches across the East Midlands, South Yorkshire and East Anglia.If you feel you are suitable for the Customer Service Agent role then please, apply now!

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