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Claims Handler - Insurance

Burton Recruitment
Job LocationLeicester
EducationNot Mentioned
Salary£35,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Claims Handler - Insurance including Personal LinesDue to ongoing success and expansion, our client, a highly respected insurance broker, is seeking a tenacious, ambitious, customer focused and results-driven Account and Claims Handler to join their growing teamSupporting the Account Directors, key responsibilities will include:

  • Managing and administering business which falls within the following categories: Private Car, Home Insurance, Travel, appropriate Add On products and any other Personal Lines products required by customers:
  • Checking policy documents prior to receipt by clients
  • Handling the invoicing of premiums due and maintaining credit control of allocated clients
  • Processing correspondence, renewal, pre-renewal activity, quotations, and data input
  • Providing high quality advice and service to clients
  • Answering the telephone in a polite and professional manner, dealing with queries as appropriate and gathering information from the customer to upload onto the company computer systems.
  • Maintaining and growing existing client accounts by cross / up-selling.
  • Identifying and following a new business opportunity through to sale or forwarding this onto the appropriate member of staff if outside of authority level or product area.
  • Ensuring that customer complaints are handled appropriately within the Companys complaints procedure.
The successful applicant will ideally hold experience within a similar role within Insurance, will demonstrate a natural ability to build genuine rapport with existing and new clients, and have a meticulous work ethic and excellent attention to detail.This is a fantastic opportunity to join a highly respected company, with a highly competitive remunerations package including uncapped commission and genuine scope for internal progression.

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