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| Job Location | Leicester |
| Education | Not Mentioned |
| Salary | £27,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title:1st Line IT SupportSalary:Up to £28,000 per annumLocation:Leicester LE1Job Type:Full-Time, Office-BasedWorking Days:Monday to FridayWorking Hours:9:00 AM to 5:30 PMWe are seeking a dynamic and experienced IT first line support to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and managing 1st and hardware and network issues. Approximately 50% of your role will involvehands-on support, addressing hardware issues on the floor with colleagues, while the remaining 50% will be dedicated to managing service requests and enhancing IT support processes.Key Responsibilities:- Act as the first point of contact for technical support queries.- Respond to support tickets and emails in a timely and efficient manner.- Provide remote assistance and guidance to users experiencing technical problems.- Install, configure, and maintain computer systems and peripherals.- Document support activities and maintain accurate records in the ticketing system.- Assist with the implementation of IT projects and upgrades as required.Requirements:- Previous experience in a similar IT support role preferred but not essential.- Strong knowledge of Windows operating systems and Microsoft Office applications.- Basic understanding of networking principles and troubleshooting techniques.- Excellent communication and customer service skills.- Ability to work independently.- Strong problem-solving abilities and attention to detail.Benefits:- Competitive salary up to £25,000 per annum.- Opportunities for training and career development.- Supportive and collaborative work environment.- Pension scheme and other employee benefits.- Regular social events and team-building activities.- Office-based role with no requirement for travel.If you are a proactive and skilled IT professional looking for an exciting opportunity to contribute to a dynamic work environment, we invite you to apply. Take the next step in your career with us!Job Type: Full-timeSalary: Up to £27,000.00 per year