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| Job Location | Leeds |
| Education | Not Mentioned |
| Salary | £21,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Founded in 1997, Reapit is the UKs largest provider of CRM solutions to the property industry, supplying both independent and multinational estate agencies with the most flexible software packages currently on the market. With offices in London, Milton Keynes, Solihull, Leeds and Edinburgh, we are a fast-evolving company looking for talented individuals who can join us on our journey to excellence. We also have offices in Melbourne and Sydney in Australia, looking after our Asian and Middle East clients.We are proud to supply software solutions to thousands of estate agents across the UK, Australia and UAE, including Savills, Leaders Romans Group, Sherry FitzGerald, Marsh & Parsons, Strutt & Parker, Countrywide and Winkworth, enabling them deliver a world-class customer experience to their sales and lettings clients.We are now looking for a Template Service Analyst to join our Client Services Technical team (CST) in our Leeds office. The CST team work with clients to define, agree and implement assets that support the marketing and ethos of the client and, ultimately, allow the client to present their online and brand image professionally. The team is involved in creating such documents as letters, property brochures, property listings and email templates which cover the various functions within the RPS Service Suite (Sales, Lettings, Property Management, Client Accounts).The Template Service Analyst works within the team, under the direction of their Team Leader, and supports the delivery of request fulfilment activities, including the resolution of issues in previously delivered templates.The role is a hybrid of design and technical ability as the assets created have a tight integration with our core product and service offerings.The team also works closely with a number of service teams, including the Service Desk, Applications Support, Project Delivery and Testing.The ideal candidate will have excellent demonstrable verbal and written English skills, be highly organised and have the ability to handle multiple tasks at the same time in what can sometimes be a physically demanding role. Previous experience in a corporate, multi-site environment is essential, as is a good working knowledge of internal company systems including Microsoft Office applications.The following skills are essential to the role:
Keyskills :
Estate Agents Service Desk Software Teamwork Templates