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Job Location | Leeds |
Education | Not Mentioned |
Salary | £19,737 - £21,142 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Supervisor The Emergency Department has an excellent opportunity for two enthusiastic and highly motivated individuals to join the administration support team. The post holders will supervise a team of clerical staff on a day to day basis, providing a professional service as part of the front of house reception team for the Emergency Department. Duties include monitoring staffing levels to meet service demand, responsibility for the supervision and training of members of the clerical team in all aspects of patient administration and customer service. The post holder will have excellent communication skills and will work closely with, medical, nursing and other administrative staff in and around the Urgent Care team..The ED reception service is provided 24 hours per day over 7 days and the post holder will be expected to work across the two Emergency Departments at Leeds General Infirmary and St James’s University Hospital therefore the ability to work from both LGI and SJUH site is essential.The successful candidates will be required to work a combination of day and late shifts including weekends as part of the supervisory role and also our Reception shift patterns if the service requires it and will be required to work flexibly at times to meet the needs of the service which will include both weekends and Bank Holidays.Urgent Care Supervisorshift pattern:Monday -Sunday (including Bank Holidays)07:00 - 15:0014:00 - 22:00ED Reception staff shift pattern:Monday -Sunday (including Bank Holidays)07.15-19.1519.15- 07.1510.00-19.0019.00-02.0010.00-22.00You should have excellent organisational skills, be able to work as part of a team, manage your own workload, use your initiative, work to tight deadlines and be committed to providing a welcoming, efficient and caring service for all of our patients and their families.The successful candidate should have excellent IT skills and have a good working knowledge patient administration systems Knowledge of the ED system Symphony is an advantage, however training can be provided for the successful applicants.Applications are invited from enthusiastic highly motivated individuals who would like to join our busy and friendly team.For further information on this post please contact Joe Whelan, Assistant Business Manager on .